@MerlinapUK I’ve received the new perks vouchers but I have 2x Platinum passes in my household. Will I receive another set of vouchers for the second pass? The wording of the letter suggests it is per household rather than individual passholder…
@MerlinapUK could you please advise regarding the above. I have received another single voucher this week addressed to “Passholders” plural for the 2x Platinum Passes I have in my household…
@AerLingus I’ve just called your contact centre to amend a seat reservation that I made half an hour ago to be told by the second call handler they cannot assign seats to my booking? Given I’ve already had to rebook due to the issues in MAN, this latest inconsistency is not good
@bbya821839 @TowersStreet@altontowers I’ve come to expect multiple closures and downtime throughout the day on a visit to Alton Towers these days, or any Merlin park to be honest, so it is no surprise to me.