Tom Bailey

VP Sales @Khoros

[Tom Bailey @TomBailey78]

Join @Khoros for #KhorosConnect Digital: Building Next-level Customer Engagement with Messaging & Chat on 28 April at 11 am BST. Hear from Facebook, Samsung Electronics Benelux, and Teleperformance: https://t.co/nPn04Q6lQT

[Tom Bailey @TomBailey78]

@stephhallatt @FlyANA_official @eDreams_en Would be nice...or even a genuine apology (actually scrap that just want the compensation).

[stephhallatt @stephhallatt]

⁦@eDreams_en⁩ once again keeping us misinformed. Flight delayed with strong possibility of cancellation

[Tom Bailey @TomBailey78]

https://t.co/EJo8upVCTF

[stephhallatt @stephhallatt]

Customer service here is appalling

[Tom Bailey @TomBailey78]

This is terrible customer service...@eDreams_en and @FlyANA_official

[stephhallatt @stephhallatt]

Customer service here is appalling

[Radio Lara 📻 @ComedyTiming]

Loving the choice of venue for the EMEA Customer Workshop @Spredfast = @MuseumofBrands perfect place for a #socialmedia and #brand queen... this is heaven for me 🙋❤️

[Tom Bailey @TomBailey78]

Our Graham #smartsocialsummit

[Rich Strom @Rich_Strom]

My favourite part of #SmartSocialSummit is hearing the great questions other customers ask of their counter parts who have presented on stage. And how much great knowledge our presenters provide. @clmidkiff @andeeolson @jlwgreg #curiousity is infectious

[Tom Bailey @TomBailey78]

Fantastic presentation @jlwgreg! #SmartSocialSummit

[Doug Grigg @dwgrigg]

"The objective of our content is not to drive conversion, but to drive engagement." @jlwgreg from @LEGO_Group at #SmartSocialSummit

[Graham Forsyth @GrahamForsyth]

It’s only @jlwgreg from @LEGO_Group on stage!! #smartsocialsummit

[Tom Bailey @TomBailey78]

#SmartSocialSummit

[Stacy Goebel @stacygoebel]

One thing I love about @Spredfast - their proactive outreach to help us use the platform effectively via one on one training sessions. #SmartSocialSummit

[Corey Pudhorodsky @CoreyPud]

If you are at the #SmartSocialSummit and have a ⁦@Spredfast⁩ product question, swing by the Product Showcase to work one on one with an expert!

[Raju Malhotra @RajuMalhotra]

In his opening remarks, @hess_peter highlights why the best of best Care + best of breed Marketing should work together for the best #CX #SmartSocialSummit

[Khoros® @Khoros]

We're getting ready for #SmartSocialSummit to kick off! Here's a sneak peak of the Main Stage set up! We can't wait to see you soon 🎉

[Tom Bailey @TomBailey78]

People tend to respond with ♥ reactions when brands post about their contributions to charity and their stance on a social or political issue. Our latest #SmartSocial Report shares how @facebook ♥😆😡😥😱 have changed over time. Check it out now! https://t.co/1qC4euzuOy

[Tom Bailey @TomBailey78]

@stephhallatt That’s what I am getting you for Christmas!

[Tom Bailey @TomBailey78]

First Ever Minister For Suicide Prevention Appointed As 'Too Many Suffer In Silence' - about time https://t.co/V8P8Nx8tjU

[stephhallatt @stephhallatt]

Today @FHFLondon launches its latest report - The Dying Days of Spin. It covers how companies can communicate on the right issues authentically. Read it here: https://t.co/vYqJNlbKVl