Tom Hasselman

Music addict, accomplished eater, pragmatic optimist, early riser, & vintage guitar admirer . Data 360 Product Management Operations . Opinions are my own.

[Salesforce @salesforce]

6 companies. Real AI agent results6 companies. Real AI agent results6 companies. Real AI agent results6 companies. Real AI agent results6 companies. Real AI agent results6 companies. Real AI agent results.

[Salesforce @salesforce]

Software was always created by humans, for humans.

Now it's created by humans and agents.

For humans and agents.

And you may never have to log in to use it.

Not even Salesforce—which is now open to every human, agent, and platform with Headless 360.

[Tom Hasselman @TomHasselman]

@Ticketmaster you REALLY need to fix your process. Two days in a row, logged in, ready to buy , 1.5 seconds after "sale begins" "tickets are sold out" ...impossible . Big surprise, I see the tickets on StubHub for 10X the price . Great for the BOTS , bad for real music lovers

[Tom Hasselman @TomHasselman]

Rough day for windmill marketers

[Tom Hasselman @TomHasselman]

@McCanndyTweets Rand McNally?

[Tom Hasselman @TomHasselman]

Looks like we just got bumped. 52nd state now?

[Tom Hasselman @TomHasselman]

@bigwreckmusic @amazonmusic Another beautifully crafted album, full of genre bending songs , beautiful guitar and bass tones, and searing vocals. As with every BW album, no fillers.

[Jacob Lehrbaum @jlehrbaum]

From Pepsi to Gatorade to Doritos, @PepsiCo is using AI agents to:

✅ Drive 25–30% productivity gains
✅ Free sales teams to spend 40%+ of their day selling
✅ Deliver “perfect orders” automatically
✅ Predict customer needs before they know them

“We believe in the power of the Agentic Enterprise — it’s not just productivity, it’s a growth play that amplifies the human.” - @AthinaKanioura

@PepsiCo isn’t imagining the Agentic Enterprise — they’re living it with @salesforce Agentforce 🧑‍🤝‍🧑🤖

[Tom Hasselman @TomHasselman]

To all of my friends and colleagues celebrating Diwali, may the festival of lights remind us that even in the darkest moments , hope and positivity prevails.

[Tom Hasselman @TomHasselman]

@FrederictonReal And was a fire remodel

[Tom Hasselman @TomHasselman]

@Hboulter78 @AirCanada Naw, only the YFC to YUL is Jazz

[Tom Hasselman @TomHasselman]

Please cancel the flight AC761 on the 17th so I can book an alternative. Do the right thing @AirCanada

[Tom Hasselman @TomHasselman]

From YUL to SFO is Jazz? From YFC to YUL for sure but I don’t think YUL to SFO

[Shuayb @Shuayb__]

@AirCanada Either cancel all the flights and actually announce it, or give people refunds in cash so they can rebook properly. Why is it that airlines get this wrong every time

[Tom Hasselman @TomHasselman]

@AirCanada Why has my flight not been cancelled tomorrow?

Are there still actual flight?

Do the right thing and push cancel flights instead of leaving ppl hanging.

[Tom Hasselman @TomHasselman]

The Bear Season 4, Tires Season 2 and the teaser for Spaceballs 2 all bring much needed light in these dark dark days. I miss precendented times

[Tom Hasselman @TomHasselman]

@StephTolev @netflix Go Steph!!! 👏👏

[Tom Hasselman @TomHasselman]

@OTrabazos Same

[Tom Hasselman @TomHasselman]

Voting by identity is easy; voting by ideology demands thought — choose wisely.