Tom Murfitt

[Tom Murfitt @TomMurfitt1]

@virginmedia I have been through all your checks over the phone. Noone can give an answer and want to charge me £35 for a new router that ‘MIGHT’ solve the problem! Premium prices, subpar equipment and service for a 8 year loyal customer

[Tom Murfitt @TomMurfitt1]

@virginmedia Been having no internet problems for couple of months our router doesn’t allow any device to connect it and when it does it says no internet! Been advised by your team it might be router because its over 10years old and want to charge me £35 for new router!

[Tom Murfitt @TomMurfitt1]

@HackneyAbbott