Tom Putnam

Co-founder of @ridebeeline. Reformed consultant and Rocket-Internet-er found salvation in wholesome bike tech startup. Africa bug victim...

[Tom Putnam @TomPutnam]

@British_Airways, your answering machine hung up me yesterday as you were too busy to discuss overcharging us. Today at 15.50 "our lines are closed". Feels like you just don't want to talk to us...! #servicewithasmile

[Tom Putnam @TomPutnam]

@VancityReynolds, you busy at 4pm on 05/21? We’re short of a witness for our marriage paperwork at Wrexham registry office. You’ll see I use twitter exclusively as a platform for trying to squeeze freebies out of confectionary co’s so kind of a big deal for me to come here to ask

[Disegno @DisegnoJournal]

“As an industrial designer it’s rare to get the opportunity to design something twice.”

@pentagram's Jon Marshall on returning to design the second generation of the @ridebeeline Velo 2.

https://t.co/aAPSLe3yiV

[Beeline @ridebeeline]

2 DAYS TO GO!

Click 👉https://t.co/aJ0cCSqA5G👈 to create a Kickstarter account now to make pledging as easy as possible on Wednesday!

#ridebeeline
.
#cycling #bicycle #bike #cycle #fiets #radfahren #velo #cykel #bicicleta #kickstarter #startup

[Tom Putnam @TomPutnam]

@HSBC’s phone lines: “we’re experiencing longer wait times due to the current coronavirus outbreak”
Really? Still? Very proud of you for getting over the Y2K bug and the rise of the internet though. #bigboypants #hsbc #JurassicPark

[Tom Putnam @TomPutnam]

@virginmedia who’s the bright spark who thought ending hour long hold music calls with a robot assuming it’s solved your problem and saying “thank you, goodbye!” with a smarmy digital smile would be a set up that would get customers on side?Passenger’s greatest hits again then!

[Tom Putnam @TomPutnam]

@Trad_Cycle_Shop Thank you Fran, you're a hero! Will do

[Tom Putnam @TomPutnam]

Hey @Trad_Cycle_Shop, I wonder if you could help me solve a mystery! You were recommended as perhaps knowing which headset bits I'd need for a 1980's PO Pashley. I'm restoring it and stupidly threw away the old bits! 🧐 Thanks!! https://t.co/R6CdeZajLD

[Tom Putnam @TomPutnam]

@Laura_Scott Ooh, looks nice! My girlfriend would love that.... how much are you looking for Laura?

[Tom Putnam @TomPutnam]

@santanderukhelp Hmm. It was 0800 092 3881. Seemed to work to get to mortgage people after about 30 mins waiting each time but first time hung up on immediately. Second time after about 5 minutes.

[Tom Putnam @TomPutnam]

@santanderuk I’ve just been hung up on twice by your mortgage cust. service, both after waiting on hold for 30mins+!

[Tom Putnam @TomPutnam]

@santanderukhelp It was about understanding options for remortgaging. Could you DM me so we can discuss privately and I can share phone number? Thanks

[Tom Putnam @TomPutnam]

@oliverbruce - also for mass adoption, anyone working to reduce price. Scooters now built to last so expect big lever is in ops cost. So eg @ridebeeline using nav to keep scooters in the right place, any innovative approaches to recharging/redistribution (@tortoiseHQ again) etc

[Tom Putnam @TomPutnam]

@oliverbruce - For mass adoption: anyone using software to make MM easier/more convenient/safer while we wait for infrastructure eg navigation & geofencing (@ridebeeline), getting vehicles in the right place (@tortoiseHQ) etc

[Tom Putnam @TomPutnam]

@oliverbruce - someone with first hand operator/city gov/user experience from Paris for insight on the impact of micromobility being accelerated due to the strikes. Was it a glimpse of the future or did something stop it working as well as it could?

[Tom Putnam @TomPutnam]

@Leatherman: the result of a freak motorcycle fire burning all my luggage. The sheath didn’t make it but the Charge took it like a champ - not a scratch! 👏 👏

[Tom Putnam @TomPutnam]

@edfringe #edfringe Anyone for tickets for Little Death Club tonight at 8pm? We double booked... text 07500060198 Ta. #littledeathclub

[Tom Putnam @TomPutnam]

Errrm @Tesco Bermondsey @walls, do you call that a Twister?! @ridebeeline’s “summer’s here” treat’s a real let down...can we have some proper ones please? B.101 the biscuit factory, SE16 4DG. Thx

[Tom Putnam @TomPutnam]

@British_Airways .@britishairways please can you call? I’m going away tomorrow morning so would like to get this sorted before then please.

[Tom Putnam @TomPutnam]

@British_Airways, throw me a bone here! V good friend getting married so I need to move a flight by just two days to make it. Being told you want to charge me the price of a new @TurkishAirlines or @KenyaAirways flight to do it! Already cutting hols short. Don't twist the knife!

[Tom Putnam @TomPutnam]

@British_Airways Didn’t hear from you last night. Please can you call this morning? [phone] thanks