Tom St. Syber

He/Man/Master of the Universe

[Tom St. Syber @TomStSyber]

@MyBGE So what you’re saying without saying it is that BGE doesn’t have customer protections to prevent malicious activity.

[Tom St. Syber @TomStSyber]

@iamwesmoore Did you know that @MyBGE will shut off service to a residence if you call and say that you are buying that residence, AND they don't require validation or authorization by the current resident to do so?

I hope no one uses this information for malicious purposes.

[Tom St. Syber @TomStSyber]

@MyBGE Instead, why don’t you address my concern publicly. Is what happened to me an approved process?

[Tom St. Syber @TomStSyber]

I just realized that I only ever use social media to complain. I should stop doing that.
I could use this platform for so much more! Like, demonstrating my skills by showing people how to do things, or by getting involved in political debates, or discussing current events.

[Tom St. Syber @TomStSyber]

@iamwesmoore Did you know that @MyBGE will shut off service to a residence if you call and say that you are buying that residence, AND they don't require validation or authorization by the current resident to do so?

I hope no one uses this information for malicious purposes.

[Tom St. Syber @TomStSyber]

I guess the phishing emails and texts weren’t working so someone is trying to login to a bunch of my accounts.

[Tom St. Syber @TomStSyber]

@Skydance I think you need to get involved here.

[Tom St. Syber @TomStSyber]

@verizonfios and @paramountplus
If y'all are no longer partner providers, then you need to unfuck yourselves because Verizon FIOS says you are and Paramount+ says you are not.

[Tom St. Syber @TomStSyber]

And @paramountplus whomever you're using as a customer service vital assistant using the name "Maxine" needs to be fired immediately. She disconnected our chat without getting a supervisor and without resolving the issue.

[Tom St. Syber @TomStSyber]

I see you, Carson.

[Tom St. Syber @TomStSyber]

@sonicdrivein We did. This is not the first time this location has utterly failed in their exceedingly simple work. Why do you allow the owner to continue shaming your brand?

[Tom St. Syber @TomStSyber]

@sonicdrivein what in the absolute fuck is this? Surely this isn't what you consider an "ultimate meat and cheese burrito."

[Tom St. Syber @TomStSyber]

AND THEY FORGOT MY SYRUP THAT I PAID FOR!

[Tom St. Syber @TomStSyber]

And they didn't have orange juice OR COFFEE?!?!?!

[Tom St. Syber @TomStSyber]

@UPS Are you no longer supporting live tracking of packages or am I having a local issue?

I've tried refreshing multiple times, different browsers, and with or without a VPN.

If you can only give us a 4-hour window for delivery, then surely you can support driver tracking.

[Tom St. Syber @TomStSyber]

@VerizonSupport @VerizonSupport Update: A very nice Verizon tech arrived at 1140 and just finished up fixing the issue. He confirmed he was notified of the appointment right before he arrived. Thank you for addressing the issue. Please improve your scheduling system.

[Tom St. Syber @TomStSyber]

@VerizonSupport your customer service sucks. On the Wednesday your automated system scheduled a technician appointment for today. I called at 1030 to see why I hadn't received an update and now your system says there are no appointments associated with my account.

[Tom St. Syber @TomStSyber]

@VerizonSupport I just spoke with one of your Indian call center folks. Your system screwed up and did not inform any technicians of my appointment. Now I have to wait for someone to get here between 1300-1500. That's an entire day wasted because of your inability to do a simple task.

[Tom St. Syber @TomStSyber]

And I've been on hold for 25 minutes.

[Tom St. Syber @TomStSyber]

Just me, huh. Great. So it's another attempt to show how much my severe cyber admirers like me.
You're so sweet.

[Tom St. Syber @TomStSyber]

Is everyone else's @SimpliSafe alarm going off for no reason?