Tom Kite

[Tom Kite @TomWKite]

I want to be surprised @SouthwestAir has not responded. But just like this post their customer service is tanking. They do not care about their customers anymore.

[Tom Kite @TomWKite]

@SouthwestAir I am so disappointed in the way you handle flight credits now based on purchase date instead flight date.I cancelled a flight and now I cannot re-book with a credit I have from that flight because the purchase date was 12 months. Its Criminal

[Tom Kite @TomWKite]

@SouthwestAir I am so disappointed in the way you handle flight credits now based on purchase date instead flight date.I cancelled a flight and now I cannot re-book with a credit I have from that flight because the purchase date was 12 months. Its Criminal

[Tom Kite @TomWKite]

First flight on @SouthwestAir new boarding process. I think I’d take 40 preboarders over this new system. I wonder how many new enrollments @AmericanAir has had for their credit card in the 1st quarter of 2026. Likely one more.

[Tom Kite @TomWKite]

Can we go back to #TCSElectro15 with new music and fun? And maybe get away from the Life Advice, philosophy, and talking about “how hard we work” portion at the beginning.

[Tom Kite @TomWKite]

@SaraEisen acting like someone who cares about Logic, America, and Capitalism this hour on Squawk on the Street.

[Tom Kite @TomWKite]

@jimcramer you’re not a capitalist. You’re such a Trump lackey. Can you listen to your co-hosts? Republicans and capitalists used to be in favor of free markets.

[Tom Kite @TomWKite]

@guster very excited for the show tonight in Indy, its been 19 years since seeing you in the same venue. Fingers crossed for “Center of Attention”, “Homecoming King” and “Fa Fa” which is the song that brought me to you via VH1 in 2002. Nonetheless, so excited for the show!

[Tom Kite @TomWKite]

@INDOT we love what you’ve done with kesler between Allisonville and Keystone. When are you gonna add official markers because people are still driving in the center lane?

[Tom Kite @TomWKite]

@SouthwestAir Thanks, I guess your stock price does reflect how unimportant the customer experience has become. Nickel and diming like Spirit airlines. You guys have lost your way. Change the heart on your marketing to a $.

[Tom Kite @TomWKite]

@SouthwestAir a couple questions:
1) Since when does a wifi purchase only last one flight and not the span of multiple connections on a day of flying?
2) How much does an oversized bag cost? I was charged $125 twice on two flights this weeek, but then charged $100 for another.

[Tom Kite @TomWKite]

@TombstonePizza this has got to be the weirdest pizza ive ever purchased of your products. Im still a die hard fan but what a weird one.

[Tom Kite @TomWKite]

@SouthwestAir as a loyal A-List/Companion Pass holder for 10+ years. I was saddened by the assigned seat announcement until my flight this morning from LAS to IND with 30+ preboarders! Its ridiculous.

[Tom Kite @TomWKite]

@FedExOffice is it really worth a $27 priority fee of printing if I stop an employee from watching Youtube yoga videos to help me print when your self-print printers wont process a file larger than 50mb so Im forced to get help…

[Tom Kite @TomWKite]

Just finished @RicFlairNatrBoy documentary on #Netflix. All I could think about was this as bio-pic with @BenStiller as a dark wrestling character who is White Goodman/Tony Perkis-esque. Get this made!

[Tom Kite @TomWKite]

@NewfieldsToday going on 35 minutes of sitting on 38th west, 38th east trying to park and getting redirected for xmas lights. Going to miss 2024.

[Tom Kite @TomWKite]

@mattwertz owning Christmas at retail this year with “Christmas just ain’t Christmas without you”. 5th time I’ve heard that song today out shopping.

[Tom Kite @TomWKite]

@ders808 @ADAMDEVINE @UncleBlazer @kylenewacheck great show in Indy tonight. You guys were hilarious, loved the stories, and the Stephen King was a fantastic improv bit! Ders you shouldve hit up IUPUI for a swim where trials used to take place. Maybe next time! 20.

[Tom Kite @TomWKite]

@SouthwestAir I saw the new Fare features with free same day Standby and Free internet with Bus. select ticket.

When are you going to update A-List preferred benefits?

[Tom Kite @TomWKite]

@MACKINMIAMI as a lifeguard in HS at a public pool. Me and other lifeguards would make fake dhiarhea and coordinate dumping it to get the day off.Because in pools a solid poop can be cleaned up in 30 mins but dhiarhea makes a fecal incident needing cleaned up in 24hrs/pool shock

[Tom Kite @TomWKite]

@kiwicom247 any way I can add my KTN number to my profile for future flights?