Tom Meyer

[Tom Meyer @TomWantsCoffee]

84 Days! Pray 🙏 your @MieleUSA doesn’t need service. What a 💩show this has been! They say @jan_heck is personally involved! I don’t see how! Looks like @Thermador makes a coffee system... @MieleCanada @Miele_Press @Miele_Presse @Miele_GB

[Tom Meyer @TomWantsCoffee]

Hey @jan_heck! Reaching out again! Have you found our overnighted letter that was signed for June 5th? #WorstCustomerService award goes to @MieleUSA!!! 🥇 I know I’m not Anne Hathaway, but jeez.....

[Tom Meyer @TomWantsCoffee]

After 60 Plus Days our Miele Coffee System has been returned! Still not repaired! Still no coffee! Now what? @MieleUSA @jan_heck

[Tom Meyer @TomWantsCoffee]

60 Day Anniversary without our @MieleUSA coffee system! Today, marks 2 months since the factory authorized technician took our coffee system and will not respond. 🦗🦗🦗🤬 Thanks, @Starbucks, for hooking us up on our daughter’s wedding day! You saved the day! @jan_heck

[Tom Meyer @TomWantsCoffee]

After weeks without my coffee machine, I "reached out" to @jan_heck with an express mail letter that was received Friday, June 5th outlining my situation. Still haven't received a response. #disappointed @Miele_Press @MieleUSA

[Tom Meyer @TomWantsCoffee]

Expected more from @Miele_Press!!! My @MieleUSA coffee machine has been out for service since April 22nd, 2020. The authorized service tech hasn't returned my correspondence. Can you help me out with this @jan_heck ?!