Tommy Lee

President of Resource Global and CreatePossible, Managing Director of Barnabas Chicago, trying my hand at Radio, and dad to Samantha and husband to Char

[Tommy Lee @TommyPLee]

More of my frustration about how bad @SouthwestAir has become

In an A list member but I’m in Boarding Group 5 but if I want to move up in Priority I can pay $23 more

So @SouthwestAir is what benefit is there to fly with you all

I don’t think @Delta or @united do this

[Linda Cohn @lindacohn]

Amazing @KeithOlbermann that you describe me how the world actually describes you. What happened to you? Gaslighting and bullying a former colleague? Is that really your thing now? It’s really sad and disappointing. Everyone knows you’ve been irrelevant since you left sports and decided to share your uninvited warped world views with the rest of us. You sound bitter and miserable. I hope you get the help you need.

[Tommy Lee @TommyPLee]

I bet @SpiritAirlines @Delta or @united would never say that to their customers. What happened to the @SouthwestAir of old where it was about people and not making the most money?

[Tommy Lee @TommyPLee]

Got a call from @SouthwestAir about my frustration with being an A lister and that it doesn’t mean anything anymore with the new changes. The person on the other told me that on their system I am just considered an average customer unless I upgrade my seats

[Tommy Lee @TommyPLee]

Next time @SouthwestAir before you call me an average flyer please take a look and see that I have a business account and the amount of people from our company who uses Southwest and how much I use the Southwest visa

[Tommy Lee @TommyPLee]

I guess all the other airlines will be getting my business now except @SouthwestAir

[Tommy Lee @TommyPLee]

When I told the @SouthwestAir person thank you for this perspective and I can’t wait to share that feedback on social media their response is please don’t share that. Well you should have had a better perspective about your clients

[Tommy Lee @TommyPLee]

@SpiritAirlines @FlyFrontier @Delta @united would you ever say that to a client who has traveled exclusively with you in the US for the last 15-20 years?

[Tommy Lee @TommyPLee]

@SouthwestAir so I guess traveling with you all for 20 years mean nothing to you huh? Thanks for your perspective.

[Tommy Lee @TommyPLee]

I hate to say it but @FlyFrontier and @SpiritAirlines may very well have surpassed @SouthwestAir

[Tommy Lee @TommyPLee]

@SouthwestAir has become a terrible airline. Still great customer service but everything is all about money and they don’t care about the customers anymore. But I’m sure the investors have made a lot of money with these changes

[Tommy Lee @TommyPLee]

It really has become bad at @SouthwestAir

It doesn’t mean anything to be A List anymore. I have flown religiously on Southwest for over 20 years but these days it’s about paying money to upgrade seats and that’s what moves you to the priority lane.

[Shams Charania @ShamsCharania]

Two-time MVP Giannis Antetokounmpo is ready for a new home at the Feb. 5 NBA trade deadline or in the offseason as several rival teams make aggressive offers to the Milwaukee Bucks for him, and the franchise is starting to listen, league sources tell ESPN.

[Tommy Lee @TommyPLee]

One of the worst experiences ever on @SouthwestAir here in Long Beach.

Flight WN1402 got us all on the plane and then made us get off the plane because too many seats were sold. And now the people in B and C group won’t move away from the gate

[Tommy Lee @TommyPLee]

@ILforDowell why didn’t you ask the people in your ward if we wanted it? I rather have a decrease in my property tax than this mess. What happened here???

[Tommy Lee @TommyPLee]

@ILforDowell I live on Indiana Ave. For a city that doesn’t have money and has crazy property taxes in your ward why did you guys spend hundreds of thousands of dollars on these medians that made the street from three lanes to two lanes. They are horrible!

[Tommy Lee @TommyPLee]

@SouthwestAir now if it’s help check a bags and get a free coupon to check a bag for a future flight that would be more motivating.

[Tommy Lee @TommyPLee]

@SouthwestAir I’m at the airport in Chicago and have heard nine announcements that have been made about needing volunteers to check their bags free of charge. I would say it doesn’t motivate anyone to check their bags to help Southwest even if it’s free.

[Tommy Lee @TommyPLee]

@SouthwestAir I’ve flown @SouthwestAir for 20 years and it’s no longer the wonderful service it used to be.

[Tommy Lee @TommyPLee]

The service on @SouthwestAir is really decreasing and delays are increasing. I really need to rethink about finding a new go to airline flying out of
@fly2midway like @FlyFrontier