Tom's of Maine

Doing good, for real. You’ll see that focus in our products, our policies, and our partnerships. Certified B Corporation.

[Tom's of Maine @TomsofMaine]

@_S0URCANDY Hi, Tyler here. We're sorry to hear you aren't liking the new flavor and we'll share that feedback with our team!

[Tom's of Maine @TomsofMaine]

@JrTuccori Hi, Mackenzie here. While the Woods & Water Kit isn’t a Tom’s of Maine kit, we have a similar option: https://t.co/EJndBTJHuc.
For questions about the kit or stock Hearts of Pine has available, please reach out to [email protected], and their team will be happy to help! 🤗💚

[Tom's of Maine @TomsofMaine]

@hearts_sc We love it! 💚😍

[Tom's of Maine @TomsofMaine]

@buddypal0912 Hello, Mackenzie here. We're so sorry to hear about your experience with our deodorant. We'd like to help, please send us a dm so we can speak with you directly.

[Tom's of Maine @TomsofMaine]

@boogdeli Hi there, Emily here. We're sorry to hear about your experience with our peppermint toothpaste and would like to learn more. Please send us a private message so we can gather some more information. We're here to help! 💚

[Tom's of Maine @TomsofMaine]

@xer199582 We’re sorry to hear the new flavor wasn’t a fit for you. We appreciate you taking the time to share your feedback with us. Please give us a call at 1-800-468-6502, Monday–Friday from 9:00 a.m.–5:30 p.m. ET, so we can learn more and see how we can help. 💚

[Tom's of Maine @TomsofMaine]

Don't let the wicked-color scare you👻

Activated Charcoal toothpaste is specially crafted to be safe & gentle on your enamel for everyday use, fights cavities, provides a gentle whitening, and is made with naturally-derived ingredients. Learn more here: https://t.co/85lcqqx7Yv

[Tom's of Maine @TomsofMaine]

@RGibsongirl We’re sorry to hear the new flavor wasn’t a fit for you. We appreciate you taking the time to share your feedback with us. We will let our quality team know about this.

[Tom's of Maine @TomsofMaine]

@JabokFontri Hi there, Alex here! We’re sorry to hear the updated formula and taste haven’t been a good fit for you. We understand how frustrating it can be when a product you’ve used for years feels different. Your comments have been shared with our team, and we appreciate you speaking up.

[Tom's of Maine @TomsofMaine]

@M4RYL4ND We're sorry you didn't receive our DM, this could be due to your account settings. Our toothpastes are manufactured adhering to thorough quality & safety standards to ensure that our products are safe & effective. We continuously monitor product safety & ingredient information.

[Tom's of Maine @TomsofMaine]

@M4RYL4ND Hi there, Alex here. We've sent you a DM to best assist you with your question.

[Tom's of Maine @TomsofMaine]

@BaekhoVanilla Hey there, it's Brittany. We are very sorry to hear about your experience with our new paste. We value your loyalty with Tom's and want to make this right. Please call us at [phone] 9am to 5:30pm est so we can better assist you.

[Tom's of Maine @TomsofMaine]

@fibonacci_farms Hi, Tyler here. Our toothpastes are safe, with any potential trace levels deemed acceptable by external regulatory bodies. These naturally occurring elements are controlled through strict specifications. We continuously monitor product safety & ingredient information.

[Tom's of Maine @TomsofMaine]

@WriteAheadLog Hi there, Tayler here! We're sorry to hear you aren't liking the flavor update. We appreciate you reaching out, and we'll be sure to share your feedback with our team. 🫶

[Tom's of Maine @TomsofMaine]

@fbintx Thanks for being such a loyal user and we're sorry to hear the new flavor missed the mark for you. We've shared your feedback with our team. In the meantime, we hope you'll give another one of our toothpastes a try!

[Tom's of Maine @TomsofMaine]

@JillyRappaport Hi Jilly, Emily here. We're sorry to hear about this and would like to learn more. Please send us a DM so we can speak with you directly and see how we can help. 💚

[Tom's of Maine @TomsofMaine]

@0xKot40 Hi there, Emily here. We're sorry to hear our new formula missed the mark. Please send us a DM so that we can learn more about your experience and make it right! 💚

[Tom's of Maine @TomsofMaine]

@JillyRappaport We're sorry to hear about your experience with our Simply White toothpaste. Tom's has been an independent subsidiary of Colgate Palmolive since 2006, and we're still doing business the same as the last 50 years. Please send us a DM so we can learn more and make this right.

[Tom's of Maine @TomsofMaine]

@Moldybread86402 Hi there, Alex here! Thank you for sharing your feedback with us. We’re sorry to hear the new formula hasn’t been a good fit. We’re always working to improve our products and have shared your thoughts with our team. Please send us a DM so we can learn more and better assist you.

[Tom's of Maine @TomsofMaine]

@meg_p64273 Hi there, Alex here! Thank you for sharing your feedback with us. We’re sorry to hear the new formula hasn’t been a good fit. We’re always working to improve our products and have shared your thoughts with our team. Please send us a DM so we can learn more and better assist you.

[Tom's of Maine @TomsofMaine]

@_AlbieCoco @_AlbieCoco we’re sorry to hear that and would like to help. Please DM us your phone/email so we can speak directly. Thanks.