@British_Airways BA are an absolute disgrace. Your website is deliberately designed NOT to offer refunds but voucher instead. There are people who need money to actually survive right now. BA make it right and give us our refund. #givememymoneyback#COVID19#BritishAirways
@British_Airways there is no option to request a cash refund for a flight. Help, send me an email address to your customer services dept. I don't want a voucher
@AM_Escucha Are you going to provide a full refund for a flight you cancelled, which resulted in a passenger being stranded in #Cuba and unable to return home? #COVID2019#CoronavirusPandemic
@UKinCuba@VirginAtlantic Based on info yesterday a ticket for 30th was purchased with Edelweiss. Now Virgin have seats for 27th which is ideal! Can @UKinCuba@VirginAtlantic help me to switch flights. I get it - it's 2 diff airlines- but in light of the current crisis I fear leaving on 30th is a risk
@UKinCuba I booked a new flight from Havana to UK via Edelweiss Air on 30 March, you are now are saying Virgin are have an extra 100 seats for 27th. What assistance can the embassy give because I am booking flights blind now. Can't afford this. Any help will be appreciated.
@Aeromexico ¿Puede confirmar si hay vuelos programados a Londres los días 24, 25, 26 y 27 de marzo y si las personas reservadas en esos vuelos pueden regresar a su país?