Attending #BoomiWorld where @Boomi announced general availability of Boomi Connect and other agentic enhancements as it continues expand from data integration to agent connectivity. https://t.co/TnW6tjWxGJ
AI is everywhere, but is it delivering real value❓
ISG’s Mark Smith breaks down what most organizations are missing when it comes to turning AI into impact 📊
Watch the full video to see what it takes to get it right 👇
#AI#DigitalTransformation#BusinessStrategy
Great to see acquisitions like this: https://t.co/D2A6a1C3Nu. In our ISG Buyers Guide research only 11% of more than 30 software providers scored A- or better for Agent Evaluation capabilities. #AI#agenticAI#AIGovernance
BPO ACV hit its lowest point since 2020 with a 14% drop in 2025, but Q4 hints at recovery, especially in healthcare and energy. Is a rebound on the horizon for 2026?
Key insights for the coming year in the latest #ISGIndexInsider.
Read here👉https://t.co/3nQJrNAip8
#BPO#AI
This year's Buyers Guide assessment of #Analytics software providers is complete and includes some new categories: Emerging Analytics Providers as well as Healthcare, Retail and Manufacturing Analytics Providers. Check it out here:https://t.co/b7k5cBXEOI
🔎 To understand the state of enterprise #AIadoption today, we asked 400 senior AI decision makers to profile their top 3 most funded #usecases, resulting in a study of 1,200 use cases.
📰Press release: https://t.co/e3RwJDbQoh
✨Download: https://t.co/WKbXA7NFKC
#ISGresearch
🏆Know a woman driving AI innovation, breaking barriers, or leading her organization through a major transformation? Nominate her today for an ISG #WomeninDigital Award ➡️ https://t.co/fPfaAgte4k
Explore the award categories ⬇️
⚠️ Hurry, nominations close May 13 ⚠️
ISG's @MAslett_isg tells TechTarget Snowflake's addition of full support for Iceberg tables essentially elevates data stored in Iceberg tables to the same status as data stored in Snowflake and provides greater flexibility and reduced complexity. https://t.co/uaxQVvgW4r
Chemical companies are using GenAI-based tools to optimize production, an ISG Provider Lens™ report says. Advanced analytics, IoT sensors and predictive maintenance have helped chemical makers become as much as 10 percent more efficient. https://t.co/EEbZPuJwDv
Autonomous AI is a serious threat to organizations across the globe, and it will likely get worse as GenAI models become more commonly available and the ability to train them quickly improves, ISG's Doug Saylors tells InformationWeek. https://t.co/NZWTqkmZ5d
ISG Software Research says a growing number of companies are adopting #AI and #machinelearning in field service management to optimize operations, improve customer experience and forecast maintenance needs. https://t.co/FjGbpz5xJ0
An ISG Provider Lens™ report says GenAI can maximize the value of mainframes, and service providers are using GenAI to open up new possibilities for clients. U.S. companies are taking advantage of GenAI tools that can reduce coding costs and timelines. https://t.co/MGtB0YcJEl
Excited to be attending my first ISG event, Xperience Summit. We’ll be in NYC over the next two days discussing all things Customer Experience. #ISGEvents
New ISG Buyers Guides™ find the biggest driver of change in talent management and HRMS software is the growing use of AI and ML in these systems. Two-thirds of enterprises are expected to need AI-enabled capabilities in their HCM systems by 2027. https://t.co/heeSLDZbnI
AI is now an integral enterprise asset that needs its own business team. ISG's Steve Hall tells InformationWeek an AI innovation unit can prioritize use cases, establish proper guardrails and ensure the right data assets are used to train models. https://t.co/YLo8QFYY26
Next week is the ISG Xperience Summit in NYC! Check out this message from event chairperson, Wayne Butterfield below on why to attend - it's not too late to register.
You can register here ➡️ https://t.co/H5QyviLrQr
#customerexperience#ISGEvents#employeeexperience
A successful agentic AI strategy starts with a clear definition of what the AI agents are meant to achieve and clear alignment with the broader business goals, ISG's Prashant Kelker tells CIO. https://t.co/aNQUi46sXk