@united had a nice flight to ORD only to find my voluntary checked bag broken with three missing wheels. The services team mentioned โitโs out of their handsโno reimbursement or compโฆ not the customer experience I expect from a company that wants to โchange the way you travelโ
@jessidickinson @tams177@Caltrans9 They let us on the 395 southbound. 3 miles in and looks like they will let us continue. Fingers crossed. Very windy.