Topbox is excited to now be a part of @Khoros, the global leader in digital customer engagement software and services.
Visit https://t.co/64tlc0embF for more information.
We’re excited to join forces with Khoros, a global leader in digital-first customer engagement software. Together, @Khoros with Topbox creates a powerful new standard for AI-powered CXM, to help you create customers for life. Read the announcement: https://t.co/NMAJZCx78j
Yesterday, Christopher Stark and @KahlilDumas sat down with @CXPA_Assoc to discuss how to gain CX program buy-in from the top down via internal branding.
Tips for how to do it successfully from Chris and Kahlil starting at 15:42!
https://t.co/3ahz9cYdfy
#cx#customercare
Topbox's very own Chris Stark & Kahlil Dumas will be featured on the upcoming @CXPA_Assoc Livestream, “Driving #CX Adoption Through Effective Internal #Branding."
Catch them next Tuesday, December 15th @ 2pm ET on LinkedIn Live! Learn more here: https://t.co/KH83Z7knXL
Today @ 11am PDT - Join the former Director of CX at Nike for a live webinar where he will discuss data siloes, survey fatigue, and how to create a unified view of your customers.
Register here: https://t.co/PG4N15apaF
#customerexperience#cx#customerfeedback#customercare
"Lean #VOC is a nimble, agile version of surveys."
Gain more insight into "Lean VOC" by watching this week's video - and to get answers to all your #cx questions, join our upcoming session of CX Confidential next Thursday @ 11am PDT!
Register here: https://t.co/qnn8bR7goK
Next Tuesday @ 11am PDT - Learn how to measure & communicate the results of your #CX program in this webinar with the former Director of CX at Nike.
If you can't make it, we will be sending a recorded version to watch at your convenience.
Register here: https://t.co/XDPrZsly5B
Join our webinar on Tuesday, November 17th @ 11am PDT to learn why CX programs struggle to demonstrate results from the former Director of CX at Nike, Christopher Stark.
Register here: https://t.co/WZQm9y9c7A
#cx#customerexperience#cxprogram#cxtransformation#cxstrategy
"Because of how dynamic the #customerjourney is, we don't see journey ownership widely implemented across companies."
Chris & Kahlil discuss more about journey ownership in this week's #wednesdaywisdom video!
Register for our #CX series here: https://t.co/8h2fzrgI2Z
Who else is tired of hearing the words "#NPS," "#Promoters" and "#Detractors" when talking about cx?
Get answers to your #cx questions in our monthly CX Confidential series! Our next session is Thursday, October 15th @ 11am PDT.
Register here: https://t.co/2LT0QoapOZ
When creating a cx leadership team, it's crucial to have reps from every function that touches the customer experience.
Join our next CX Q&A session Oct 15th @ 11am PT where you get answers to all your cx questions!
Register for event notifications here: https://t.co/I3yWHVhfaU
Don't miss our next #CX Q&A session with experienced practitioners Kahlil and Chris Oct 15th @ 11am PDT where you get answers to your cx questions - like this one!
Register here (https://t.co/QRRskC25aF) or use this zoom link at the time of the event: https://t.co/hFzHvAl8sp
Join us at 11am PDT tomorrow for a live Q&A session with CX experts Christopher Stark and Kahlil Dumas where they will answer any and all your customer experience questions - just like this one!
Register here: https://t.co/ZYXoEfX4te
#cx#customerexperience#cxstrategy
Experienced CX practitioners are answering the question, "Have you seen value in journey mapping?"
Get answers to your most challenging #CX questions in a live zoom! Join our next open Q&A session next Thursday @ 11am PDT! Register here: https://t.co/MTxkviVsww
#wednesdaywisdom
Today is your last chance to register for our webinar TOMORROW @ 11 am PDT, “Why CX Programs Struggle to Demonstrate Results.”
Learn the 3 primary roadblocks to achieving CX success and how to overcome them.
Register here: https://t.co/vIz37tI9ul
#cx#customerexperience
Next Thursday @ 11am PDT! Learn how to measure and communicate the business results of your CX program in this webinar hosted by the former Director of CX at Nike, Christopher Stark.
Register here: https://t.co/vvJuEJpZaJ
#cx#customerexperience#cxanalytics#cxstrategy