Toronto Hydro

Report outages, wires down & emergencies to 416-542-8000. This account isn’t monitored 24/7. Visit for more outage tools & resources.

[Toronto Hydro @TorontoHydro]

@_ChanFace Hi Rodney, thanks for letting us know! We've sent this to our Streetlights team to investigate. For streetlighting reports, feel free to submit to the team at https://t.co/ta7QYvFLwy.

[Toronto Hydro @TorontoHydro]

Toronto Hydro has been honoured with the 2026 Sunnybrook Rose Award for Corporate Partner, recognizing more than a decade of support and over $7 million raised for Sunnybrook’s Ross Tilley Burn Centre. https://t.co/xMNgbG2K24

[Toronto Hydro @TorontoHydro]

@RrkRavirrk066 Hi there, thanks for reaching out. We looked into it and the City of Toronto would be best able to provide more information about the roadwork.

[Toronto Hydro @TorontoHydro]

Supporting Toronto means more than keeping the lights on. Through our annual United Way campaign, employees are coming together to help make a difference in communities across the city. https://t.co/ALoB9rXt9z

[Toronto Hydro @TorontoHydro]

Last chance! Have a student in Grades 1-6? Enter for a chance to win a backpack stuffed full of school supplies, $100 Walmart gift card and more. Terms & Conditions apply. https://t.co/d6A4jiBW6m

[Toronto Hydro @TorontoHydro]

🍁 This Thanksgiving, we’re thankful for the city we call home. We’re proud to help power Toronto and your Thanksgiving. ❤️

Happy Thanksgiving, Toronto!

⚡ Reminder: off-peak rates are in effect on Oct. 12 for Time-of-Use (TOU) and Ultra-Low Overnight (ULO) customers. 💡

[Toronto Hydro @TorontoHydro]

It’s Customer Service Week and we’re celebrating those who go the extra mile. After a major storm impacted Ward’s Island this summer, residents wanted to say thanks to our crews for safely restoring power. https://t.co/rgNTYHVGHZ

[Toronto Hydro @TorontoHydro]

Get your child ready for the school year. Enter for a chance to win a backpack stuffed full of school supplies,$100 Walmart gift card and more. Terms & Conditions apply. https://t.co/MFqMCfArKC

[Toronto Hydro @TorontoHydro]

Update: Our system maintenance is complete, and the self-serve portal is back online. Thanks again for your patience.

[Toronto Hydro @TorontoHydro]

We’ll be completing system maintenance this Monday, October 5, from approximately 11 a.m. to 3 p.m. During this time, our self-serve portal will be temporarily unavailable. Thank you for your patience and understanding.

[Toronto Hydro @TorontoHydro]

Update: System maintenance is taking longer than anticipated, and our self-serve portal remains temporarily unavailable. We’ll share an update once it’s back online. Thank you for your continued patience, and we apologize for the inconvenience.

[Toronto Hydro @TorontoHydro]

@altwibi @311Toronto Hi Ali. Thank you for reporting. We have a crew on their way now to make the area safe.

[Toronto Hydro @TorontoHydro]

We’re completing system maintenance from approximately 1:30 p.m. today until early morning on Sunday, Sept. 27. As a result, our outage map, report an outage tool, outage notifications and mobile app will be temporarily unavailable.

To report an outage during this period, please call us at 416-542-8000 (press 1). Thank you for your patience and understanding.

[Toronto Hydro @TorontoHydro]

From EV charger and pool installs to deck builds and tree trimming, some projects need more power, while others require power to be safely turned off. That’s where service upgrades and temporary isolations come in.

With our Service Connections Hub, you can now book simple upgrade and isolation appointments with real-time availability, resulting in less guesswork and faster planning.

Get started: https://t.co/fekIL9ltfE

[Toronto Hydro @TorontoHydro]

Debunking the most common misconceptions about electric heat pumps. https://t.co/ZQrC7JZfST

[Toronto Hydro @TorontoHydro]

Power outages can feel unpredictable, but most have clear causes. https://t.co/R4QpEUM6YI

[Toronto Hydro @TorontoHydro]

Have a student in Grades 1-6? Enter for a chance to win a backpack stuffed full of school supplies, a $100 Walmart gift card and more. Terms & Conditions apply. https://t.co/MFqMCfArKC

[Toronto Hydro @TorontoHydro]

Did you know you can choose the electricity price plan that best fits your household’s energy needs? https://t.co/b5rd7LCkX9