Total Wireless

It’s a Total Power Move to switch. Unlimited 5G for $25/mo.

[Total Wireless @totalwireless]

Hi there! Thanks for reaching us. I am so sorry for the frustration with your order, and I completely understand why you feel this way after being given different dates. Please reach us in our social media to chat to us if you need any further assistance with your order. We are here to help.

[Total Wireless @totalwireless]

@jchodagam Hey there! So sorry to keep you waiting. Please follow us first and then DM us. Please know we can't DM you if you aren't following us! Once you hit follow, shoot us a message so we can help!

[Total Wireless @totalwireless]

@mata5956 Hello! We apologize for any difficulty you've had getting in touch. Please send us a direct message so we can look into this for you right away.

[Total Wireless @totalwireless]

@ELLY761006 Hey there, friend! Thank you for reaching out to Visible! Sadly, we cannot reply privately due to your user restriction. Please follow us so we can assist you. If not, you can message our Visible Support team on the app, our website or our Facebook page. -Gabriel M

[Total Wireless @totalwireless]

@KhurramL6621 We are sorry to hear that you are facing troubles with your service plan, specially because we know how important it is for you to have it set up in the right way. Please send us a DM for more assistance.

[Total Wireless @totalwireless]

Hey there! Thank you for reaching out to us. We sincerely apologize for the delay and the frustration caused by your recent upgrade experience. We would like to investigate the status of your order immediately to provide a resolution, please send us a private message with your account details so we may assist you further.

[Total Wireless @totalwireless]

That’s definitely not the experience we want you to have while waiting for your new iPhone. Let’s get eyes on your order right away and see what's causing the hold-up. Send us a quick DM with your order number and the email address you used so we can investigate this for you. -Ryan M

[Total Wireless @totalwireless]

@tommyTOPtick Hi! Thanks for reaching out to us! We hear your frustration and want to make things right. We absolutely have a dedicated customer service team standing by. Please send us a direct message right now, and we will assist you immediately to get everything resolved.

[Total Wireless @totalwireless]

@Danganronpaul1 Hello there! Thank you for reaching out to us. We have just sent you a direct message to provide further assistance with your request, see you there!

[Total Wireless @totalwireless]

@BLACKGUNNHTOWN We completely understand why you're upset. Waiting for 24-48 hours after paying your bill is not acceptable. We want to get your service restored as quickly as possible. Please send us a DM with your phone number, so we can look into your account right away.

[Total Wireless @totalwireless]

@lee_geko Hello! We would like to assist you as soon as possible and ensure the best resolution for your concerns. We have attempted to contact you, however, we are currently experiencing some system issues. Please reach out to us directly, so we can provide you with further assistance.

[Total Wireless @totalwireless]

@lee_geko Hi, Lee! We hear you loud and clear, and we don't blame you for being upset. This is definitely not the level of service you should expect from us. Please allow us to look into exactly what happened, so we can fix it. -Karen M

[Total Wireless @totalwireless]

@LoganStree54486 We are ready to dig into this porting issue and help you get things secured immediately. Please DM us on our social media platforms right now, so we can look into your account safely in a private space.

[Total Wireless @totalwireless]

@LoganStree54486 We do apologize for the inconvenience, that sounds incredibly stressful, and we want to help you get this sorted out right away. Not being able to get calls is a huge hassle, especially with your number up in the air.

[Total Wireless @totalwireless]

@LoganStree54486 For your security, we strongly recommend editing or removing the public post containing your phone number to prevent further unauthorized access or spam.

[Total Wireless @totalwireless]

@LoganStree54486 Because your post contains sensitive personal data, including a specific phone number and references to identity theft, we want to ensure your privacy and safety are protected.

[Total Wireless @totalwireless]

@LoganStree54486 Hi, @ Logan. Thank you for reaching out to us. We understand that this is a highly stressful and complex situation involving your personal security and identity.