@wilson_boi_101 We completely understand why you're worried, but we've got your back. Let's look into exactly what's happening with your order right now. Please DM us, so we could help you track your shipping details.
@DanielGalaxy987 We hear you, and we definitely don't want you losing the speed battle to the competition! Network performance matters to us. Can you send us a quick DM? So we can better assist you.
@ELLY761006 Hey there, friend! Thank you for reaching out to Visible! Sadly, we cannot reply privately due to your user restriction. Please follow us so we can assist you. If not, you can message our Visible Support team on the app, our website or our Facebook page. -Gabriel M
Hello there! We've reviewed your recent post regarding the issues you are experiencing with our mobile application. We'd like to assist you further; could you please provide more details regarding what occurs when you attempt to use the app? Specifically, are you receiving an error message or encountering any other specific symptoms?
Hello! We're truly sorry for the frustrating and misleading info you received. Due to a recent policy change, phones activated on or after January 20, 2026, require 365 days of active service to unlock. I know this isn't the news you wanted to hear, but please send us a direct message, so we can check your device's eligibility.
@BallardDaniel33 Thanks for contacting us! We’d gladly give you all the details you need. We just sent a direct message your way so we can assist you further!
@ngli_eth Hi there, thank you for taking the time to post your comments, please contact us by sending a direct message on our social media channels. We'll be happy to help you.
@cgalloni Thank you for your comment! While we do not have an official end date for this promotion yet, it is available for a limited time only. We encourage you to take advantage of it as soon as possible to secure this offer.
@space_ach Hello, we sincerely apologize for the frustration this situation has caused. We have sent you a direct message to provide further assistance; please check your inbox at your earliest convenience.
@VMR4646 Hello! Thank you for your interest in our new devices. If you need help with them or have any other questions or doubts, please do not hesitate to contact us, so we can assist you further!
@ugottalvme Hi, aneet! That is definitely not the experience we want you to have with us. Let's get this sorted out right now.
Please send us a DM with your account details so we can dive into your billing and clear up exactly what happened.
@Cathyaivoice Hi Cathy, We apologize for the inconvenience regarding your recent line transfers and additions. Please send us a private message so we can assist you in removing any unwanted lines and optimizing your account. https://t.co/6B0ARxOk9S
@longtina71 I am so sorry to hear about your experience with Total Wireless. I want to look into these billing issues right away and see what is going on with your coverage. Please send us a DM, so I can help you sort this out!
Hello there, we sincerely apologize for the frustration you have experienced regarding your 5G connection. We would like to investigate this matter further and provide the necessary assistance to reach a resolution. Please send us a private message so that we may assist you with this issue.
@UFailedLoganUSA Hi there, thank you for taking the time to post your comments, please contact us by sending a direct message on our social media channels. We'll be happy to help you.
Hi there, thank you for reaching out!
Sorry to see the portal is giving you a hard time, let me help you with this.
To better protect your account information, I am going to send you a link. Clicking the link will take us to a secure platform where we can discuss your account. The link will only work once, so please let me know if you need me to send a new link at any time during our conversation.
@RoBear549 Hi! We'd be happy to help with that invalid service card! We just sent you a direct message so we can take a closer look and get this resolved for you right away.
@Mari4798 I will glad to look into your account right now and get that transfer PIN sorted out for you without any further hassle. Please send us DM through this channel. -Joel Y