Touchwork

Touchwork is a leader in customer experience (CX) solutions that help organizations capture, analyze, and act on customer feedback – anytime, anywhere.

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Touchwork’s SOC 2 Type II compliance has been renewed! Since achieving compliance at the end of 2023, we’ve remained committed to upholding the highest standards of data security for our clients and partners.

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Hospitals face unique challenges in delivering exceptional care. Touchwork’s solutions help:

✅ Capture patient feedback to improve care & meals.
✅ Ensure meal satisfaction with tray assessments.
✅ Streamline ops with AI-driven insights.
Learn more: https://t.co/hREV85JYHK

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Meet Mary Buck, our Business Development Exec! From building relationships at Touchwork to morning 5Ks and Florida beach days with her family, Mary brings heart and energy to it all.

Here's a little more about Mary: https://t.co/WDWWIcqeuc

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From all of us at Touchwork, we wish our followers, friends, and partners a joyful festive season! We're deeply grateful for your continued support this past year and look forward to even more shared successes in the year ahead!

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Happy Thanksgiving from all of us at Touchwork!

We're grateful for our incredible colleagues, partners, and communities who make our work so meaningful. Wishing you a day filled with joy, connection, and gratitude.

#Thanksgiving2024 #Grateful

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We’re live in 1 hour! Join experts from Kent State, Vanderbilt & Cal Poly Pomona to learn how real-time feedback, audits, & AI are transforming campus operations. Panelists include Sommer Dunlevy, Jeffrey Weissinger, David Corral!

Register now: https://t.co/CQcY93IkMY

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1 week to go! Don’t miss our webinar with experts from Kent State, Vanderbilt & Cal Poly Pomona on how real-time feedback, audits, & AI are transforming campus experiences.

🗓 Nov 19 | ⏰ 10 AM PST / 1 PM EST
🔗 Register: https://t.co/CQcY93IkMY

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LIVE WEBINAR: Collect & make sense of campus feedback with AI! Join us Nov 19 to see how Kent State, Vanderbilt and Cal Poly Pomona use real-time feedback, audits, & AI to boost campus experiences & operational efficiency.

🔗 Register: https://t.co/CQcY93ISCw

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We had an amazing time at NACAS C3X! 🌴 Thanks to everyone who stopped by to chat about our real-time feedback and audit solutions for higher ed. Here’s to new connections and impactful conversations! Until next time!
Learn more: https://t.co/zgy5nsf2Gb
@NACASorg

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With 20M+ Americans affected by food allergies, safe dining is essential. OrderIT offers allergy-conscious ordering for a worry-free fall 2025 semester! Want to find out more?
Schedule a call: https://t.co/6dCP9VRpn6

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Ensure student safety with effective #FoodSafety practices in #CampusDining. This blog covers strategies for success, from audits to real-time feedback. Learn how to prioritize food safety on your campus!

Read it here: https://t.co/QnhX4KyrAT

#StudentExperience #DiningServices

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Looking to boost student engagement? Check out our blog on #SMSmarketing best practices for creating meaningful connections and enhancing campus experiences!

https://t.co/3YXfpQCG2q

#CampusEngagement #StudentExperience
#HigherEd #StudentEngagement

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Say hello to Jennifer Wood, our VP of Business Development! Jen’s passion for adventure, from exploring new destinations to building strong partnerships, keeps our team inspired.

Discover more about Jen: https://t.co/9nv7AaC4rw

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We’re thrilled to announce Jennifer Wood’s promotion to Vice President of Business Development at Touchwork! Jen will now lead our sales and business development efforts, driving our growth and strategic goals. Please join us in congratulating Jen on this well-deserved promotion!

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A Massachusetts family was awarded $200,000 after their daughter was served a burrito with peanut sauce, despite noting her #foodallergy. This case highlights the urgent need for better foodservice oversight.

Read full blog article: https://t.co/D0P9ZJns8W

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Discover the benefits of mystery shopping and how it can enhance your campus experience! This blog post dives into how a #mysteryshopping tool can help manage and improve campus customer services, leading to greater satisfaction.

Full article: https://t.co/DafETeUBMp

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Is your campus leveraging real-time feedback? Our eBook, A Guide to Implementing Feedback Systems in Higher Ed, is now available!

Discover actionable insights and best practices to enhance student experiences. Download now! 👉 https://t.co/rJMP0uCIR9

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Ever wondered how #benchmarking surveys can enhance your business performance? This blog post explores the crucial role these surveys play in performance analysis and how they can drive improvements. Learn more about the benefits and best practices: https://t.co/GumeHGt3ZJ

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Discover how CX monitoring tools can help create a student-centric campus. This blog covers the key benefits of using CX tools to enhance student satisfaction & success.

Read it here: https://t.co/jI4V4pLrgT

#StudentExperience #CampusLife #CX #HigherEd #CustomerExperience

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Missed our webinar on creating allergy-conscious dining environments? Catch the recording! Thanks to our panelists, Kelsey Patterson from Michigan State University, and Flora Mendoza from the University of Illinois, for sharing their valuable strategies. https://t.co/Y2sy5KfO2v