@jessdaviscandy@qatarairways A chargeback is possible, you only need to show proof that you have tried to resolve it with the airline. Speak to your credit card or bank and ask them.
@qatarairways Everyone should contact your bank or credit card and ask them to do a chargeback, They will get whatever you paid back. And it will cost the airline a fee. Maybe this will encourage them to be more helpful.