JACQUELINE LO

[JACQUELINE LO @Tpt1980LO]

@btbusinesscare My business phone line has been inactive since having my new broadband fitted. And all I was advised was to wait for the number to migrate to digital. It’s now been a week with no working business line and I don’t have a date. When I signed contract this is not what they said.

[JACQUELINE LO @Tpt1980LO]

@btbusinesscare hi, I would like to ask. When a business line goes digital does it go smoothly? Would it affect my line? Will it cause my business phone line to go inactive?

[JACQUELINE LO @Tpt1980LO]

Good luck GEMINI ! ❤️❤️ #TheWorlds_22

[JACQUELINE LO @Tpt1980LO]

@nxwestmidlands finally got help, hopefully it will be sorted when they call me back tomorrow

[JACQUELINE LO @Tpt1980LO]

I’ve been on hold now for another 1hr 37 min after being cut off and I’m still waiting

[JACQUELINE LO @Tpt1980LO]

@nxwestmidlands on hold for that long got through half way investigating into my account it then cut off, common sense to call back, you have all my account details. Now I’m on hold waiting to get through again. You took my money out account and not send me my child’s bus pass.

[JACQUELINE LO @Tpt1980LO]

If someone will answer and help me

[JACQUELINE LO @Tpt1980LO]

I understand it is busy due to Covid-19 but I worry I then have to pay for another months notice. I gave notice in Aug then I pay sept then I can end. But what if you don’t process it until sept or Oct? Do I have to pay till Nov? Or does it count from my email?

[Village Hotels @Village_Hotels]

@Tpt1980LO Hi Jacqueline, the team are very busy at the moment. They will reply to your email as soon as it is processed. - Jess

[JACQUELINE LO @Tpt1980LO]

@Village_Hotels I emailed to cancel my gym on aug 9th and have no reply. Tried calling no answer, really disappointed !1

[JACQUELINE LO @Tpt1980LO]

@nxwestmidlands is there anybody in office, I’ve been trying to call all morning, been on hold for an hour 2 times. I’ve applied for 3 child term pass and only received 2. I received the 2 on Tuesday. But still not received my third one?