Leader focused on patient-centered care, culture, and the future of serious illness care. President and CEO of Mountain Valley (hospice & palliative care).
In this short video, Clarence Goings talks about the compassionate care and love his wife received from Mountain Valley. "They were just outstanding." Thank you for the kind words, Mr. Goings.
Natalie Kennedy's mother was a patient at Mountain Valley. In this short video, Natalie shares her family's experience with Mountain Valley. It touches our heart to hear these words. #EveryMomentMatters#CompassionateCare
One of the things we value most at Mountain Valley is time. Time with our patients and their families. Time to listen and learn from those we serve. And time to care. In this video, Hannah Creed, FNP-BC, talks about the importance of time. #EveryMomentMatters
At Mountain Valley, our focus is on the patient and their family. What's important to them? What matters the most? And we structure our care plan around their desires. In this video, Joann Menefee, Spiritual Care Coordinator, shares her perspective. #EveryMomentMatters
Patients should never become secondary to processes, regulations, or paperwork. In this video, I share why I believe listening to patients—and understanding what they truly need—must remain at the center of healthcare. #EveryMomentMatters
Casey Martin, Director of Patient Access, talks about teamwork and care. At Mountain Valley, we want to do the right thing and our team works together to make sure that happens for every patient. #EveryMomentMatters
Hospice care is deeply meaningful—and emotionally demanding. At Mountain Valley, we believe no one should have to do this work alone. Tracey Dobson shares why caring for caregivers ultimately means better care for patients and families. https://t.co/jGcQuNPIon
On this International Day of Peace, I thought I'd share a message about LOVE. Enjoy this video featuring Wendy Dearmin, RN. Wendy is one of our DAISY award winners. #EveryMomentMatters
As a nonprofit, Mountain Valley doesn’t answer to investors. We answer to our patients and families. Dana Harris, Director of Patient Services in Martinsville, VA, shares why our nonprofit status—and the expertise of our hospice and palliative care team—matters.
A strong workplace culture doesn’t happen overnight. It grows when people feel welcomed, cared for and trusted��and have the opportunity to truly love what they do. Crystal Hardin shares how Mountain Valley’s culture has evolved and what makes it such a special place.
Being part of a community means more than serving it. It means building relationships, getting involved and investing in its future. Audrey Cassell shares how Mountain Valley has encouraged her to become part of the community—and why those connections matter.
Hospice means stepping into a sacred space with patients and families and walking alongside them through whatever comes. At Mountain Valley, our mission isn’t something that simply hangs on a wall. It’s something our team lives every day. Farrah Thompson shares what that means.
At Mountain Valley, caring for our patients and their families starts with caring for each other. When our team members feel supported and valued, they’re better able to provide exceptional care. Audrey Cassell shares her perspective in this video.
We believe the best reason for innovating is to improve the patient experience. We recently published a blog post on this topic that features a video from Alyssa Buckenheimer, MD - one of our terrific hospice and palliative care physicians. https://t.co/qQIaWZr0bW
How do you know when it is the right time for the move to hospice care? It's a big question and one that families often struggle with. In this video, Emily Evans talks about her experience with families considering hospice care. #EveryMomentMatters#HospiceJourney
What do we look for in new team members? What qualities should our team members possess? In this short video, Casey Martin shares her perspective and introduces the notion of the hospice heart. #EveryMomentMatters#HospiceHeart
We love this new video where Joann Menefee talks about (and sings about) the role of the spiritual care coordinator at Mountain Valley. This is truly uplifting! #EveryMomentMatters
What if healthcare valued listening as much as every other clinical skill? Kristie Byrd explores why slowing down, meeting people where they are and truly hearing patients and families can lead to more personal, compassionate care. https://t.co/OFTD3nnTAF