@aitherick@WhistleLabs Hi, Tristan! Could you please reach out to our support team https://t.co/YI3sTsHkJZ ? They'll be happy to help find a solution ๐พ
@seanjcameronuk Hi, Sean! We're sorry to hear that you're having trouble with the tracker. I've checked with our support team, and one of our agents has already reached out to you. Could you kindly take a look in your inbox for their latest response? ๐พ
@matthewcoxon Hi, Matthew! We're really sorry to hear about this. I've checked with our support team, and one of our agents has already reached out to you. Could you kindly take a look in your inbox for their latest response? ๐พ
@MarloKravetsky Hi, we're sorry to hear about the difficulties & are happy to help. Please contact us at https://t.co/YI3sTsHkJZ so our support team can assist accordingly. Thanks! ๐พ
@Chrissie202 Hi, Chrissie! I'm sorry to hear that you have notification issues. ๐ I'd suggest you read this article and follow the instructions to fix false Virtual Fence notifications: https://t.co/XDYdLjgmri ๐พ
@BonMartinWrites Hi, there! We're sorry to hear about this. We recommend setting up a Power Saving Zone which will help with both the battery life, as well as the false virtual fence notifications. If you need any further help, just reach out to our support team and they'll be happy to help! ๐พ
@73njs Hi, we're sorry to hear about your cat & can only imagine how you must feel.๐ฅบ
You may want to consider pausing your subscription but feel free to let us know through our Help Center if you have further questions. We're here to help! ๐พ
@sazzyangelwings We're sorry to hear about your unsatisfactory experience. Please know that we're doing our best to support & we're happy to take another look!
Itโs Tractive GPS & Health tracker for cats ๐ฑ and yes all features like LIVE tracking, activity&sleep monitoring, health alerts, territory screening, family sharing and even more is included just for one subscription ๐ป๐ฒ Find out more via link in Bio ๐พ
#tractivegps
@aforred We ask for your payment credentials but you don't pay anything now, if you have over 2 months on Whistle subscription left. Contact us at https://t.co/eqRaVirwKg if you have further questions. We're happy to clarify things. ๐พ
@dasos Thanks for your feedback about the feature options, attachment mechanism & tracker size! Tractive offers valuable health insights and smaller tracker options similar to Whistle. Just visit https://t.co/eqRaVirwKg if you need help โ we're happy to look into possible solutions. ๐พ
@KyleLaffey Hi Kyle, we're sorry to hear that โ Please contact us via our LIVE chat (based on availability) or contact form at https://t.co/eqRaVirwKg so we can help you. ๐พ
@miguelstuardo Hi, Miguel! We're sorry to hear that you are having trouble with your tracker. Please, could you reach out to our customer support team atย https://t.co/YI3sTsHkJZ so that they can look into this for you? Thank you very much! ๐พ
@maccommutes@WhistleLabs Hi, please contact Tractive support via LIVE chat (based on availability) or the dedicated contact form at https://t.co/eqRaVirwKg to find a possible solution for you. You'll need to provide the main account email and device serial number(s). ๐พ
@Jolo20221 Hi there! We only recommend using the LIVE feature when you need to pinpoint your pet's exact location as it consumes more battery than default tracking. A Power Saving Zone will also help extend the battery life so give this feature a try if you haven't already!๐พ
@bannedmama2020 Hi, there! We're really sorry to hear that you are having trouble with your tracker. Could you please reach out to our support team so that they can take a look? ๐พ
@danielriversuk Hey Daniel! Glad you found it! Please reach out to our support team via the link in bio and theyโll help cancel your replacement request. Thanks! ๐ฑ