@slinganswers Too late for me. I've already decided to leave Sling over it. Going to cancel in Feb once I get new streaming service setup. But you may be able save yourself some customers if you revert it or make it halfway usable/decent.
@TMobileHelp I've already spoken to a rep on the phone. The fact is my options are pay more for my current plan. Goto essentials and lose benefits or pay even more for your current plans. You broke promises made. The ONLY thing that can make this right is reversing that decision.
@TMobileHelp Yes, you are adjusting prices and breaking promised made to NEVER raise the price of the ONE plan. You can make all the claims you want. The fact is you are breaking promises made to customers.