@SixThirteen613 We are so sorry for the trouble the payout timeframe has caused. We will be sure to share your feedback with our team in hopes to grow in the right direction.
@nytmarearts@Cathaleen_Chen@vestiaireco Hi There, we understand the need for more insight and clarity about our transition, we encourage you to visit https://t.co/zihKq5XePC or give us a call at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT, we are here to chat more about what's to come!
@awrkngwardrobe Unfortunately, there isn’t a way to download your history. You would need to capture your purchase history with screenshots before the site sunsets.
@ypressner Hello! We certainly apologize for any confusion and are happy to provide any clarity that you made need regarding this process. Please send us a DM at your earliest convenience.
Ever wonder what goes on during an M&A deal? Here, @Tradesy founder @TracyDiNunzio reveals what it's like to say goodbye to the company she built as it merges with @vestiaireco. https://t.co/ebLsxsl03x
@JS33213192@TracyDiNunzio@vestiaireco Hi Jill, we are terribly sorry for any concern regarding our Return Policy. For more info on our Return Policy please see here https://t.co/917dFebh1Q. Additionally, we would be happy to speak with you about any specific return, please email [email protected] for more.
my latest dispatch on resale: @vestiaireco to shut down @tradesy next year and integrate all of its customers and sales onto the wider VC platform. this means competition is steepening in the US resale market https://t.co/hX46sxPGFo
@GlamourGallerie@dotLA@vestiaireco We will be migrating your items onto the Vestiaire Collective platform. We will be in contact this Fall on the steps to take for your items and account information to be fully migrated with just a few clicks of a button. Please let us know if you have any other questions.
@FussbudgetVntge Hi There, we are so sorry for any inconvenience caused. Please contact us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to look deeper into this matter.
@Evapawlus@tradsey Hi Eva, we strive to be the safest, most reliable peer-to-peer marketplace and are so sorry for any concern. Please send us a dm and we will look into this right away.
@theitfeminist Hi S! We give sellers up to 10 days from the date of purchase to ship out their item. Though we often see them ship within 3-5 days on average. Please send us a DM and we can look into this further with you.
@TenGoodReasons Hi Lucy, we have sent you a direct message to assist you with any authenticity concerns, we look forward to providing you with any necessary insight, and next steps as we have a zero-tolerance policy against replica items listed or sold.
@kkuzmesk@KarynPG Oh no! We are so sorry about this experience. We’re happy to take a look. If you still need assistance please send us a dm so we can help?
@TenGoodReasons Hi Lucy, we are so sorry to hear you have authenticity concerns. We stand by our commitment to buyer protection and authenticity guarantee. Please send us a DM so we can help you & look into this further.