Service Team Representative

114K Following. 347K Followers.

[Service Team Representative @TransaviaTeam_0]

Hi there 👋 Thanks for connecting with us! Please share your experience with us via DM, and let's work together to make it even better. We’re all ears and ready to help with any questions or concerns. Looking forward to hearing from you! Best, Shey 🌹

[Service Team Representative @TransaviaTeam_0]

Hi 👋 Thank you for reaching out to us! Kindly DM us with your experience so we can better understand and assist you with any questions or concerns. We're here to help and will provide a prompt and helpful response. Best regards, Shey 🌹

[K @Kamel75]

@transaviaFR Est-ce normal de tomber sur cette mention "désolé impossible de trouver la page que vous avez demandée" quand on clique sur "Réclamations et médiation"

C'est du n'importe quoi... Y a quelqu'un ?

[Service Team Representative @TransaviaTeam_0]

Hi 👋 Thank you for reaching out to us! Kindly DM us with your experience so we can better understand and assist you with any questions or concerns. We're here to help and will provide a prompt and helpful response. Best regards, Shey 🌹

[Céline W. @WonderWolski]

Être prévenue 2h avant le vol (quand on est déjà en route pour l’aéroport) que celui-ci est annulé pour raison météorologique… ok… mais voir que ça n’ pas l’air de poser problème pour les autres vols… @transaviaFR ? C’est quoi le problème (le vrai) ?

[Service Team Representative @TransaviaTeam_0]

Hi 👋 Thank you for reaching out to us! Kindly DM us with your experience so we can better understand and assist you with any questions or concerns. We're here to help and will provide a prompt and helpful response. Best regards, Shey 🌹

[RforceOne @erwanduv]

@transaviaFR comment expliquer que tous les vols atterrissent à Brest sauf le votre ! Et quel enfer de prévenir 2h avant le vol que celui-ci est reporté au lendemain...

[Service Team Representative @TransaviaTeam_0]

Kindly follow and DM back your experience with us so we can reach out and assist

[RoryW @RoryW]

@TransaviaTeam_0 Can I have a phone number to call ? Your website does not allow claims to be submitted for this flight (compensation due as per EU rules). Also to compound matters line of our suitcases was damaged and needs to be replaced

[Service Team Representative @TransaviaTeam_0]

Hi 👋 Thank you for reaching out to us! Kindly DM us with your experience so we can better understand and assist you with any questions or concerns. We're here to help and will provide a prompt and helpful response. Best regards, Shey 🌹

[ForzaTango @KopTango]

@transaviaFR vol à 7h du matin pour Berlin , se prendre un supplément bagage de 60euros pour avoir confondu sac à voyage et valise cabine, attendre le bus pour rejoindre l’avion sur le tarmac par temps humide, on comprends tout le sens du positionnement Low-Cost #RelationClient

[Service Team Representative @TransaviaTeam_0]

Hi 👋 Thank you for reaching out to us! Kindly DM us with your experience so we can better understand and assist you with any questions or concerns. We're here to help and will provide a prompt and helpful response. Best regards, Shey 🌹

[RoryW @RoryW]

@MariaCarme84077 @transavia @transaviaFR @DublinAirport Issues with landing at Dublin at time they tried to land Even though Dublin’s is reopened they have said they are still flying everyone back to Paris and not to dublin . Leaving Liverpool now 😱