TranscomNA

We manage CX complexity with seamless, integrated solutions.
#SuperiorCX #ContactCenter #DigitalPioneers #BPODisruptor #WorkAtHome

[TranscomNA @TranscomNa]

Building your 2022 #CXStrategy?

Hosted by Don Berryman, Transcom’s Chief Commercial Officer, this conversation with Lisa Stoner, Head of Global Support Operations at Uber and Donald Hicks, VP of Trust Policy & Partnerships is a must-listen. https://t.co/Vt0iO9031J

[TranscomNA @TranscomNa]

Transcom is a leading proponent of digital solutions to enhance both CX & EX. We will utilize our CX Advisory team to identify digital and non-digital opportunities and work with you to create business cases and implement them into the live environment. https://t.co/dJFatKz0x0

[TranscomNA @TranscomNa]

Transcom has 28,000 customer experience specialists at over 60 contact centers across 25 countries, delivering services in 33 languages to international brands in various industry verticals. Learn more about Transcom. https://t.co/sgU8F5SblW

[TranscomNA @TranscomNa]

The December holiday season is important for every retailer around the globe looking to benefit from the sales surge. Here are 3 tips for providing the best possible experience to your customers. #HolidayCX

[TranscomNA @TranscomNa]

Transcom Q3: Continued strong revenue growth, +9% vs the same quarter last year

I'm immensely proud of all members of team Transcom who made this happen! Your commitment and passion are what make the difference! - Jonas Dahlberg, CEO & President Transcom
https://t.co/sy5fJWmkhS

[TranscomNA @TranscomNa]

Transcom executives selected Greenville from an initial list of 125 U.S. locations and selected Greenville as its preferred destination following multiple scouting visits and meetings with business leaders and elected officials. https://t.co/BmO57uiaaf

[TranscomNA @TranscomNa]

We're here, Greenville! 🎉 🎆 Founded in 1995 in Sweden, Transcom has more than 30,000 employees at 69 centers and working from home across 26 countries worldwide, serving approximately 200 clients globally. #TranscomGreenville

[TranscomNA @TranscomNa]

Show real interest in improving CX, not just until the purchase is made. Go further and keep the relationship close in the after-sales.
Looking for consulting service to improve the overall customer journey for your customers? Let's chat. https://t.co/nHeGMGzQUV

[TranscomNA @TranscomNa]

Transcom is proud to share that we have selected Greenville County, South Carolina as our launch epicenter for building a North American network to support global clients. The company will create at least 450 new jobs in the initiative. #TranscomGreenville

[TranscomNA @TranscomNa]

Albania, Bosnia and Herzegovina, Canada, Colombia, Croatia, Egypt, Estonia, Germany, Hungary, Italy, Latvia, Lithuania, Moldova, the Netherlands, North Macedonia, Norway, the Philippines, Poland, Portugal, Serbia, Slovenia, Spain, Sweden, Tunisia, the United Kingdom, USA

[TranscomNA @TranscomNa]

25 new locations and expansions to cater to new and expanding clients. And that's just during 2021! We're over 30,000 strong, at 69 sites, in 26 countries. But here's a hump day question for you… which country was the latest addition to our family? - Full list in comments. 😉

[TranscomNA @TranscomNa]

We consistently achieve Partner of the Year, #1 Performer year after year; and, we win most champion challenger contents when invited. Invite us as a Champion Challenger and we will offer free training for 100 FTE for a 6-month pilot. Learn more. 👇https://t.co/H4cIgjmArr

[TranscomNA @TranscomNa]

No matter where in the world your customers are, or what language they speak, Transcom will create smarter people experiences through our solid client-focused structure and our comprehensive delivery models. https://t.co/6f57xR8kcY

[TranscomNA @TranscomNa]

Happy Thanksgiving from Transcom! #Transcom #Thanksgiving

[TranscomNA @TranscomNa]

A good resolution rate of problems on the first call tells your customers that you are committed to solving them, that your team is efficient, and that your company does not have typical call-center problems, such as long waits and the fall of the line. https://t.co/2hhAvYC5A0

[TranscomNA @TranscomNa]

Thanks to the experience built by automating over 100 workflows on a global scale in contact center environments, Transcom has become one of the most trusted partners when it comes to #RPA implementations.
Want to learn more? Contact Us. https://t.co/bnuC9KSMi2

[TranscomNA @TranscomNa]

Here's how to avoid getting scammed during the holidays: https://t.co/rd7Sz99v95 Via @ForbesAdvisor 🙌 https://t.co/8WYwWONqWz

[Forbes @Forbes]

Here's how to avoid getting scammed during the holidays: https://t.co/gcB2Y3hrg1 Via @ForbesAdvisor

[TranscomNA @TranscomNa]

Worrying about the bottleneck of manual tasks? Take this opportunity to listen to five European experts in business automation, one of them being our own VP – Digital Process Automation, Jakob Westgren. Register today! https://t.co/Vhx8uU2ejS

[TranscomNA @TranscomNa]

Here some important statistics that show how consumers' habits have changed via @BlakeMichelleM 👇
https://t.co/7NrGPkf9K1

[Blake Morgan @BlakeMichelleM]

What does the world look like as the pandemic subsides across much of the globe? Here some important statistics that show how consumers' habits have changed.

#change #consumerbehavior #cx

For more insights, subscribe to my #LinkedIn newsletter: https://t.co/JK9OFEkiXr

[TranscomNA @TranscomNa]

We aim to recruit, train, develop and retain the best and brightest people, who share our strong commitment to delivering customer experience excellence.

Learn more about us and our solutions: https://t.co/fGuMCXa5gG