@British_Airways after the chaos and fiasco of your baggage system failure in T5 I am still waiting for my baggage - no help from any BA staff no updates on what is happening. You should be giving this situation priority. Total incompetence
@British_Airways@AndrewTNew@British_Airways BA needs to take action this is the 3rd consecutive time this has happened to me - this time I left without my luggage. Terminal 5 is the home to BA and is mismanaged and incompetent.
@British_Airways@HeathrowAirport Absolutely mess in T5, a flag carrier what a disgrace. Sat on tarmac no staff!!! Baggage hall a mess no BA staff helping and the odd ones just didn't care. British Airways should be ashamed.
@jackiehagland@HeathrowAirport@British_Airways@BBCNews@itvnews Absolutely appalling experienced this myself, no communication from BA staff as usual the ground crew hide!!! BA's answer is free chocolate and water!!!? This was after landing early and sat on tarmac as no staff could be bothered to attend the plane. Poor show!!
@grantshapps Were you being deliberately thick at the Downing Street briefing or do you still not understand the travel industry? ‘What people have called travel agents in the past’ – are you for real, Mr Shapps? 👏
@grantshapps Were you being deliberately thick at the Downing Street briefing or do you still not understand the travel industry? ‘What people have called travel agents in the past’ – are you for real, Mr Shapps? 👏
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