Making Travel Better. For You. With You. We educate travelers on their rights, and we educate lawmakers & regulators on consumer needs. A nonpartisan 501(c)3.
As the airlines reduce space on airlines to fit in more passengers, it should come as no surprise that the number of misbehaving passengers has increased. When there is less space on planes, the passengers must interact with each other more and more. https://t.co/Cj34yy2xHk
TU and other aviation consumer groups included seven principles to guide consumer protections almost a decade ago. We have been speaking with DOT since then and nothing has happened. Even bills passed by Congress are being ignored by the DOT. https://t.co/VzTKmRYcru
Our readers are split. Have you ever had your car break down when on a vacation road trip?
Get your car road trip ready. Learn more at https://t.co/OLuI8Rc0C6
The recommendation from many travel experts is: Don't take a cruise this summer. A vortex of outbreaks, accidents, and scandals have engulfed the cruise industry. And you might not know that cruise lines are often under very minimal regulation. https://t.co/PWROgeTdiy
Almost always an airline delay notification is followed by the disclaimer saying, “Please be at the boarding area for the regularly scheduled time, as this may change.” What should a traveler do? Knowing the reason for the delay will help. https://t.co/2j5kcRiEK3
Concerned about getting through TSA security without a hassle? Start by going to TSA’s 'What can I bring?' page. Good advice is to pack to allow TSA to easily see the contents of your bags--this will help you get through TSA security checkpoints quickly. https://t.co/u9RdKWyDha
About 16 percent of the global population currently experience significant disability with this number is increasing. So it's good to know that the range of assistance available to people with a handicap who seek to travel is broad and growing. Learn more. https://t.co/6DDQo9xikB
There are new baggage handling rules that airline passengers should know about. And now airlines are responsible for reporting mobility devices damages to wheelchairs and scooters. https://t.co/nX2lcsxxes
It's summer road trip time in the U.S., but how many heading out have actually done a check-list on their all-important car? Before taking to the road, there are simple things to check for both peace of mind and increased safety. https://t.co/nGj1WTq5xV
Most travelers don’t know much at all about how the frequent flyer programs work. If part of your reason for booking a trip on a particular airline is to earn miles, then this information is for you. Learn more. https://t.co/0Qry7EkuPT
Are you aware of this increasing problem for travelers—questionable car damage claims by rental companies? Yes, it's happening much more than most people realize. But there are steps to take to avoid getting falsely charged. Learn more. https://t.co/GMB6Bz4XsI
When airlines talk about “reasonable compensation,” they’re working from a narrow playbook. Airlines are just in the business of getting you from point A to point B. Everything else is your problem. But there is real-world damage caused by delays. https://t.co/nbKgcUQPyh
As the summer season begins, so does getting outdoors and "sun worshipping." But if you think you're protected from the sun's UVA radiation with your commercial sunscreen, think again. Time for the FDA to reform sunscreen regulations. https://t.co/wI0SA1iIVB
Airline delays that cause missed airline connections have been increasing at airports across the country. While simple delays are just an inconvenience, if they cause missed airline connections the consequences can be enormous. Learn more. https://t.co/ccPlSkyO8c
When Spirit Airlines failed, passengers were left stranded. Now, additional airlines are facing hard times. What's the answer? Congress can enact effective consumer protection rules with updates for the current situation. https://t.co/aXH8GySEK4
Rooftop swimming pools allow travelers to relax and even replicate a visit to a beach on the roof of inner-city hotels. They are also perfect for “staycation” experiences. And often, rooftop pools offer the best views whether in the city or the country. https://t.co/Asq9lqAq1b
Business travel is important to leisure travel. Without business travel, many extras that frequent fliers and hotel bargain hunters enjoy would not exist. Hotels and restaurants also need high-spending business travelers, too. Learn more. https://t.co/ItSFn5XSwf
Millions of Americans have served the nation in its darkest hours. They have defended the nation with their energy & far too often, their lives. Here are many destinations at which to learn about America’s military history & the greatness of its heroes. https://t.co/JivCIqOZrW