@SpiritAirlines I sent you your DM, no response. Waited 12 hours after having my on hold time reset 3 times only to text with Sha your representative who said the only thing I can do is drive back to the airport to talk to someone at the ticket counter.
@Team_Traffic Just landed with them last night in tampa to find our Christmas gift stolen from our checked bag. Still can't get a live person to talk to. With all the bags open at baggage claim I know we are not the only ones.