TripoleGears

[TripoleGears @TripoleG]

@amazonIN What is the point of us posting here when we do not get any response whatsoever. A lot of money has been deducted for these returns already and still there is no procedure in place to solve the issue from the root

[TripoleGears @TripoleG]

@amazon Is there anyway you can constructively help us here. A lot of our money has been deducted already and it means a lot to us. More than this a lot of other issues are pending like our listings not getting activated, incorrect invoices etc

[TripoleGears @TripoleG]

@amazon The seller support team that is managing our concern is doing nothing about it. She repeatedly messages me that she will give me a call to further understand our concerns but never does so

[TripoleGears @TripoleG]

@JeffBezos We have to waste so much time and energy on this that my head has started to explode. Imagine how helpless I am to write so many tweets to one of the biggest CEOs in this world. I have no other option!

[TripoleGears @TripoleG]

@JeffBezos Apart from mssing returns there are multiple issues regarding our listings which are not getting resolved for more than 2 months now and there is no progress whatsoever. Exactly nothing is being done on any of these issues

[TripoleGears @TripoleG]

@JeffBezos The guy who is responsible for deliveries of returns back to sellers confirms that he never received the return shipment from the hub and we have told this to the seller support but this major proof has been ignored completely and nothing has been done regarding this

[TripoleGears @TripoleG]

@JeffBezos The Amason seller support that is managing my case has tried to resolve the case by sending fake signatures to us when no delivery person has ever taken any signature till date

[TripoleGears @TripoleG]

@JeffBezos The case that is pending on the Amazon Seller central is pending since eternity now. The representative who is responsible, repeatedly emails that she will give me a call regarding the issue but neber does so. Mostly she ignores my messages

[TripoleGears @TripoleG]

@JeffBezos Around 6 of our units are missing but status shows as delivered back to seller. We have filed SAFE T claims but we get responses like "We do understand your position but we cannot help you. We will not reply on this any further"

[TripoleGears @TripoleG]

@JeffBezos after a futile one month of trying to get our cases resolved today was the worst experience ever when I visited the amazon hub for deliveries where the manager asked me to do whatever I can but he will not do anything about it

[TripoleGears @TripoleG]

@amazon We are not getting our returns delieverd back to us and SAFE T team is not helpful at all. We have given all proof from our end but we are helpless and clueless now as how we can get any further help

[TripoleGears @TripoleG]

@amazonIN Today I had the worst experience when I visited the amazon hub to ask for an explanation for the missing returns. The person basically told me to do whatever the hell I want but they will not do anything about this Case - 4509154782

[TripoleGears @TripoleG]

@AmazonHelp Case 4509154782 - I had posted on twitter regarding this case a coupel of weeks ago and I got a reply followed by an email to describe my concern. But literally nothing was done about it

[TripoleGears @TripoleG]

@AmazonHelp Exactly nothing has been done since this tweet of yours!

[TripoleGears @TripoleG]

@amazonIN Case 4509154782. Amazon seller support has come down to giving fake signatures after asking for proof of delivery for our missing returns. We have provided phone number of delivery guy who confirms he never delivered #AmazonSellerConcerns

[TripoleGears @TripoleG]

@amazonIN Case 4509154782 - SAFE T claim team denying our claims when we are providing them with evidence such as confirmation from the delivery guy who never came to deliver. And they never respond back to our questions #AmazonSellerWoes

[TripoleGears @TripoleG]

@amazonIN Case 4509154782 - Incorrect invoices have been issued and no concrete resolution was provided. We had to eventually take the loss for it. We are very frustrated from seller support as no concrete action is being taken #AmazonSellerWoes

[TripoleGears @TripoleG]

@amazonIN Case 4509154782. One of our listing is inactive fro easy ship for the last two months now and we are not getting resolution on this. We don't even know what the issue is behind this #AmazonSellerWoes

[TripoleGears @TripoleG]

@JeffBezos Case ID - 4509154782 - Missing returns, Fake signatures to prove otherwise, incorrect invoices, issues with our listings for more than 2 months. And no help whatsoever from Seller Support and now ignorance towards our issues. Please help sir!

[TripoleGears @TripoleG]

@_Kalyan_K Sir, this is last resort for getting issue resolved. We are sellers and have been issued an invoice without our GSTIN on it! After repeated emails and follow ups in the last 12 days, we have not received any solution! Request you to assist IN1807061633302649229