Theresa

[Theresa @Trosemasek]

@firstcitizens I was just on hold for an hour and the customer service rep immediately transferred me to the survey at the end of the call with no resolution. I believe she could not hear me. WTH!!

[Theresa @Trosemasek]

@firstcitizens The transition to BMO is a disaster. No one answers the phone.

[Theresa @Trosemasek]

@firstcitizens I’m still on hold. My college age children cannot use their new debit cards. I really don’t want banking help from X. Just hire extra customer service help until you get this situation under control and bonus your current staff for having to deal with angry customers.

[Theresa @Trosemasek]

@NCAABaseball @MKE_Baseball Go Charlie!!!

[Theresa @Trosemasek]

@AlaxTrump7 Yes, soda and candy aren’t food.

[Theresa @Trosemasek]

@SkyVirginSon USA

[Theresa @Trosemasek]

@SouthwestAir please contact me regarding my reimbursement for the Christmas disaster. I did everything correct and hyperwallet won’t release because SWA hasn’t paid them.

[Theresa @Trosemasek]

@sophiia_stevens @RCJRSOmaha @VBHastings Congratulations Sophie!!!!