Sorry I havent popped my pussy across here lately. Iโm planning for a return to form after laying my father to rest next week. He died unexpectedly last Sunday & had no life insurance; or will; or any sort of anything hence the pandhandling ๐ซ
https://t.co/SraMYJiLrD
@SCsupport Iโve messaged your support system for help twice and still nothing. Why is the SC4A dashboard broken? Why are my releases not online? How do I speak to an actual person?!
Whatโs interesting is that my account has not been terminated and I can still access all my tracks on SoundCloud, just not the Artist dashboard. Even if that were the case then why are you still charging me for Artist? This is strong armed robbery and laughable customer service
@SCsupport I am really having a hard time understanding how such a huge site/resource has such terrible support. โPaulโ sent me the same canned response as he did when I first contacted support without any sort of identifying information.
This is the same response from January. I own all the rights to any track Iโve ever uploaded or tried them monetized. Given that scores of people seem to be having this issue with the site working, this sort of automated response is ridiculous
@SCsupport None of the tracks from the release I got approved back in December are on any platforms, and I can not access the SC4A Dashboard. It constantly reloads. This problem has been ongoing for months, and Iโve reached out to your support to no avail. I need this fixed!