@ManetsiLinda@Vodacom We’ve been experiencing this for 5 weeks. They reply that they will contact you, then disappear. Talking to a call centre agent is the worst they just waste your time. @Vodacom
@Vodacom and @vuma always replying that we should DM them the problem and then they disappear…absolutely shocking service from them. This marks 5 weeks of no Fibre that we are paying for?!?!
#fibre#vodacomfibre#vumatel
Its officially 4 weeks since our @Vodacom Fibre account was disconnected. Apparently we were transferred to @vumatel 🤷🏼♀️ (without notice btw). We’ve been on the phone daily for 4 weeks and still NOBODY seems to be able to assist?! 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
@Vodacom I did send you a DM and I also phoned the call centre AGAIN today. NO SUPPORT!!! Disappointed and definitely looking at alternative service providers @Vodacom@vumatel
Shocking service from @Vodacom . Our Fibre account was transferred to Vumatel 🤷🏼♀️and we’ve since been without internet for 3 weeks!!! On the phone with them daily with horrible support. Can’t wait to move our account 😡😡😡😡@Vodacom111