@IKEAUSA has made it virtually impossible to get any customer support through email or phone... definitely won't be purchasing anything from there in the future if this is the level of service I can expect.
@JoeSantagato btw, was catching up on the podcast and I used to get really bad canker sores. Try switching to a toothpaste without Sodium Laureth/Lauryl Sulfate in it. A lot of people have allergies to it, myself included.