This was a business purchase and was told it was covered and it definitely is not. This is definitely making me second question about EVER BUYING from them again @Apple
The policy for covering your device pertaining to the iPad not being covered by lost or stolen is definitely disrespectful like what was the point of me purchasing the added coverage. I think Apple needs reevaluate this policy this and what is covered @Apple extra coverage 👎🏾
do better because if I have customer care and I’ve been sitting here main appointment and been here for an hour with no type of effort to me and I can get through to them in about 10 top then that’s the problem @Apple
minutes and they told me they were reach out to the store that I’m at currently. When I say Apple in store, Irvine full of it it’s ridiculous trash customer service, your catering more to the other races, and I am literally the only black person in here making a purchase @Apple
24 hours. So now I’m irritated you mean to tell me out of all the Apple stores and all the money they make that there’s no generation iPad available within a 40 mile radius of California so I go on the phone and contact the store and spoke to someone directly in less than five
so the gentleman leaves and tells me that he’s been trying to get in contact with them for the last 30 minutes. No one‘s answering the phone. The action is wait 3 to 5 business days or get a iPad charge to my credit card for the full price of the iPad and wait well I can get in
Soooo story time so I have to go into the Apple Store in Irvine California to replace my new iPad because of the touch home screen was cracked all right cool gentlemen told me that they had to replace it. I can drive to the store in downtown LA to pick up the device.
@UPS get through to anybody how f***ing frustrating is this. This is really ridiculous that this billion dollar company does not have thorough protocol on missing packages. I have never had this happen before and I am not letting this go. I work entirely too hard for things to
@UPS being delivered. I got an email from a young lady Sandy in
In the customer service department that advise me to contact the package investigation department only to be talk to an automated system that because my information has not been updated in their system I cannot
@UPS will contact me only to receive an email that my investigation was closed because of the picture that the delivery guy took, but that could’ve been a picture of any of the 300+ units in my building. Never got a picture of my Unit my apartment unit of my package
@UPS never made it to my home. I have contacted UPS over the last two weeks to get some type of assistance to get my money back for my package or the package itself . I have made several attempts to the company and also have gotten nowhere with communication. I was told someone
So I got Time today at @UPS
I had a package that was supposed to be delivered to my address in a secured apartment complex on 21 October whatever reason my package is missing the camera shows the delivery guy coming into my unit but didn’t show him going out meaning my package
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I have been on hold with @NavyFederal#fraud department for over 3 1/2 hours this morning. Like what the heck is this normal I’m at the bank branch now i pray they can help!!!! Any suggestions PLEASE