Ranganath S

A lonely number like root 3

[Ranganath S @Tweet_Ranga]

@Francisca121972 This is Green Mile.. One of my favorite movies alkng with Shawshank Redemption

[Ranganath S @Tweet_Ranga]

The Ranga Principle:

Most communication failures — human or AI — come from mutual hidden assumptions. Each side believes the other already understands their unspoken intent.

What’s one time this bit you? Drop it below.

#RangaPrinciple #Communication

[Ranganath S @Tweet_Ranga]

The Ranga Principle:

Most mistakes happen because both sides assume the other already knows what's in their mind.

It's not a bug in the model. It's a bug in unspoken assumptions.

Applies to humans too.

#RangaPrinciple

[Ranganath S @Tweet_Ranga]

It applies to real people too:

- Partner thinks you “should just know” they had a bad day
- Manager assumes you got the vague requirement
- AI prompt “make it better” misses the mark

The fix? Make the hidden explicit.

[Ranganath S @Tweet_Ranga]

The Ranga Principle:

Most mistakes happen because both sides assume the other already knows what's in their mind.

We silently expect mind-reading. Then we’re surprised when things go wrong.

It's not a bug in the model. It's a bug in unspoken assumptions.

Thread 👇

[Ranganath S @Tweet_Ranga]

@MMTCPAMP Got my order today.. wish you improve your communication a bit to avoid panic in first time customers.

[Ranganath S @Tweet_Ranga]

@MMTCPAMP Respond to my query on DM! Your customer care number is not working

[Ranganath S @Tweet_Ranga]

@BTC88PUNTA_ 😂

[Ranganath S @Tweet_Ranga]

@LumioIN ❤️🙏

[Ranganath S @Tweet_Ranga]

@JBLSoundIn @grok 🤗

[Ranganath S @Tweet_Ranga]

@CRED_club @grok 🤗

[Ranganath S @Tweet_Ranga]

@tarunsmehta ..where I predicted the situation of my delivery of Ather Halo would be and what would be the response of your support team back in August . Your support team has zero Accountability, zero Empathy, zero knowledge on the case they are handling! @tarunsmehta @atherenergy

[Ranganath S @Tweet_Ranga]

@tarunsmehta @tarunsmehta What a pathetic customer support you have. Kindly spend just 15mins by personally going through this ticket 00746302. See all the attachments of the case and check what response your team has given? If you got more time go through call recordings since Aug 12th..1/2

[Ranganath S @Tweet_Ranga]

@atherenergy @tarunsmehta One more person who ordered later than me received the Halo today and am still waiting for valid responses to my queries. I quit asking for any more updates. It has become hopeless to expect anything from @atherenergy and @tarunsmehta even after making prompt payment!

[Ranganath S @Tweet_Ranga]

@atherenergy When I ask for my Ather halo order status I get copy paste response on service issue! and at the bottom the paste some random screenshot of someone else's confirmation of preferences where as I have opened a ticket since 12th Aug that I never got my confirmation post selection!

[Ranganath S @Tweet_Ranga]

@atherenergy @tarunsmehta please follow up this issue and check your support system to find out the real truth. Is this what you would expect as a customer? Trust me I waited patiently for over month to reach you out on public platform!

[Ranganath S @Tweet_Ranga]

@atherenergy And to just drop the findings in the ticket logs instead of just putting we tried reaching you X times and we were not able to connect. Where the same thing that you wanna convey can be put into ticket logs?

[Ranganath S @Tweet_Ranga]

@atherenergy I don't know how much hustle you need to do a 5-10mins task to check if my preferences are saved or not since August 12th!

[Ranganath S @Tweet_Ranga]

@tarunsmehta @atherenergy Congratulations from one of the Early Adopter Ranga to Facilities Ranga

[Ranganath S @Tweet_Ranga]

@atherenergy People who prebooked with 499 are getting earlier than early adopters of Ather and who paid full offer price on Community Day 24 @tarunsmehta