@kcotenti Hi Kristen! I'm so sorry to hear about any frustration — that's definitely not the experience we'd hope for you to have with our service. If you still need assistance, could you please DM us with your information so I can best assist?
@meownikaa Hi Monika! I'm so sorry for the delayed response here, your mention didn't show up in our notifications. This doesn't sound up to our standards of service and I truly apologize. Can you please DM us with your information so I best assist?
@geniestarot Hi there! I'm so sorry to hear about any frustration — that's definitely not the experience we hope for you to have with our service. Can you please DM us with your information so I best assist?
@kkaylahsselby Hey there! We're not able to send you a message. Please DM us with your email address and we'll have a representative reach out to help you! Thanks!
@EscapeNTheGardn Hi! Your account does not give us the ability to DM you, if you’d like to try sending us a DM on Instagram or Facebook and give us your email address we can check on the status of your account!