Twilio Support

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[Twilio Support @TwilioHelp]

@LYOromero Thanks for flagging this Ernesto!
Reviewing the Twilio ticket, it looks like we may still be waiting for an internal update.
I'll nudge our teams to see if any additional details can be provided.

[Twilio Support @TwilioHelp]

@NoahLack Hey there Noah! Please send us a DM with your ticket number so we can investigate further. Thank you!

[Twilio Support @TwilioHelp]

@jondotbo Hello Jon! If you receive any messages that look or feel suspicious, please forward them to the Twilio Fraud team at [email protected] and we'll investigate. Thank you!

[Twilio Support @TwilioHelp]

@Austin_Realty Hey Carlos, so sorry to hear you're experiencing troubles with your Twilio Console redirects. Could you please DM us a screenshot or recording of the issue? We’ll share that with our internal teams to help get this fixed for you.

[Twilio Support @TwilioHelp]

@udaypatel009 Hey Karma, we hear you loud and clear! We can help restore your account. When you have a moment - please send us a DM with more details and we'll take it from there.

[Twilio Support @TwilioHelp]

@DonyLiquidated Hey Tony, we'd love to help you NOT do that. So please send us a DM with additional details. Hope to hear from you soon.

[Twilio Support @TwilioHelp]

@apollobabade Noted! We've raised an escalation for support ticket #27277825. In the meantime please send us a DM for an update to help move things forward.

[Twilio Support @TwilioHelp]

@mitoyarzun Hello Jaime! We can certainly assist with getting a ticket created. Please send us a DM when you get the chance. Thanks!

[Twilio Support @TwilioHelp]

@_ctoxyz It sounds like you've run into issues recharging your account balance. DM us the email for your account and we'll help you complete this payment.

[Twilio Support @TwilioHelp]

@gamesover Hello!Thank you for bringing this to our attention. Please go here to help us support: https://t.co/QT4xMSZLmp

[Twilio Support @TwilioHelp]

@callismm We have excellent new to share! Please check ticket #27014429 when you have a moment.

[Twilio Support @TwilioHelp]

@ibennetch Hey Isaac, if you click the thumbs down option to our Help Center Assistant's reply you'll receive the option to connect with our Support team. If you still run into issues connecting with Support please DM us your email and we'll connect you with our Support team.

[Twilio Support @TwilioHelp]

@callismm Hi Mary, we're on it! We've raised this escalation for assistance on ticket #27014429. Our Support team will will up on this as soon as possible. Please feel more than welcome to send us a DM for the time being.

[Twilio Support @TwilioHelp]

@ReggieLLawrence Hello Reggie! We're sorry to hear that’s been your experience. Please send us a DM with your ticket number so we can look into this for you. Thanks!

[Twilio Support @TwilioHelp]

@jay_gone94 @twilio Hello Juan,
Thank you for contacting Social support. Could you please share more details in DM so we can look into this further?

[Twilio Support @TwilioHelp]

@AIVOXhq @twilio Hello and thank you for bringing this to our attention. Please send us a DM with your ticket number so we can look into this further. We look forward to your reply. Thanks!

[Twilio Support @TwilioHelp]

@ChazalSays Hello there! Thank you for contacting us. May you please send us a DM so we can assist you with next steps. We look forward to your reply.

[Twilio Support @TwilioHelp]

@crxxb_sinnau @twilio We'll need to connect with our Support team to help complete this upgrade. If you haven't already connected with them please send us a DM for assistance.

[Twilio Support @TwilioHelp]

@zhaofen52162992 I appreciate that ticket ID.
It does look like your ticket has been transferred over to our Billing Teams and I have notified them of your outreach.
You should be getting an update here as soon as possible.