@CathyGoodwin159@jennye_lee I agree, although the root cause goes back down to people being access GP services. My mum became so unwell after being unable to see a GP for over 2 weeks we ended up in A&E. For some A&E is a final desperate resort - we didn’t want to be there.
@sarahbirdx@Rebecca46447673@KatieVickers31@HM_Passport Docs received 15th sept at Peterborough for a child and just been approved. Got asked for another person to check identity though ( which was weird?) but as soon as they did that it went to approved
@HM_Passport Can anyone help me understand why a child’s renewal application has gone back to “confirm identity” one month after identity was confirmed? 😭