And after the long weekend off...
We back at it @Discovery_SA
I got a call on Thursday "because you saw social media activity".
That was literally it.
That's where it started and ended.
Can I just get a status on my claim please?
No surprise that I STILL do not have feedback from @Discovery_SA , other than "the matter has been escalated". To be clear, I have had this response for +- the last 3 weeks and not a phone call or email to try and allay my discomfort and concern. Your service is shocking!
@Discovery_SA Insure, your service SUCKS!!! I am at my absolute wits end. 1.5months to get feedback on a claim. No response to calls or Hello Peter posts. It's disappointing and unsettling. Definitely won't be back.