Tynker Support

This is the official support channel for @goTynker. Please reach out to us with any issues and we'll be happy to help out!

[Tynker Support @TynkerSupport]

@hollandsusan @gotynker Have you submitted here? https://t.co/pDIeRauu5T

[Tynker Support @TynkerSupport]

The sign-in issue was resolved today at 6:56am PST. Thanks for your patience. @gotynker

[Tynker Support @TynkerSupport]

We are currently experiencing server issues that will affect affect logins for some users.

Our team is working on resolving this as soon as we can. Sorry for the inconvenience. @gotynker

[Tynker Support @TynkerSupport]

@1stwithMsD @gotynker @ParrotEducation If you follow us at this account- we'll DM you the instructions! :-)

[Tynker Support @TynkerSupport]

@feingolde @gotynker Hi, Erin! This is a quick fix on our side. For that you'll have to email support [at] tynker [dot] com. We have to do that on our end. Happy to help!

[Tynker Support @TynkerSupport]

@macknuttie @gotynker Sorry to hear that, Aaron! Please send us an email at [email protected] and we'll get this resolved for you.

[Tynker Support @TynkerSupport]

@mjk_0513 Hi Kirie! Please send us an email at [email protected] and we will be happy to help you with this problem.

[Tynker Support @TynkerSupport]

@teacherdebra @gotynker We're sorry to hear that! Please reach out to [email protected] and we'll get this resolved right away.

[Tynker Support @TynkerSupport]

@HumanComputer55 @gotynker Hey there! You need to drag the crystals that are below you in the ground to the correct colored pillar. The pillars will disappear when they are touched by the corresponding colored pillar. If you have any further questions, please email us at [email protected].

[Tynker Support @TynkerSupport]

@msmith116 @gotynker Hi Megan! Please send us an e-mail at [email protected] with the username for the account that you need changed and we will be happy to assist.

[Tynker Support @TynkerSupport]

@aylwardsam @gotynker Hi Sam! Please send us an e-mail at [email protected] and we will be happy to help you with this problem.

[Tynker Support @TynkerSupport]

@mralexEC @gotynker Hi Alex! Please send us an e-mail at [email protected] and we will be happy to help you with this problem.

[Tynker Support @TynkerSupport]

@todd_burleson @gotynker @ParrotEducation Parrot Education sells bundles of 6 drones that come extra batteries, chargers, and more. You can find out more information on their page https://t.co/csEnqgjLWf. Each of these bundles comes with a class set of licenses for our Drones 101 course.

[Tynker Support @TynkerSupport]

@todd_burleson @gotynker @ParrotEducation Hey Todd! Every drone bundle comes with one class set of licenses (30 students). The good news is that you can create drone projects and fly your drones without licenses for every student. Email us at [email protected] if you have more questions!

[Tynker Support @TynkerSupport]

@realitychx @gotynker Please send us an e-mail at [email protected] and we will be happy to resolve this issue for you.

[Tynker Support @TynkerSupport]

@aagha @gotynker We're sorry for the frustration that your daughter has been experiencing. Please send an email to [email protected] - they'll be happy to help you troubleshoot this!

[Tynker Support @TynkerSupport]

@dan_everest @gotynker If you have any questions, the best way to contact us is to e-mail [email protected]. We can connect you to the correct people.

[Tynker Support @TynkerSupport]

@billselak @SpheroEdu @MrMacnology @drezac Yes! Just create a Sphero project and add a Connect Device using the "+" button. Scroll across and you should see a gray sphere next to the Sphero. The gray sphere actor will connect to BB-8 so you should use that one. Email us at [email protected] for extra help!

[Tynker Support @TynkerSupport]

@mr_casal @gotynker Hi Chris! Please send an email to [email protected] - they'll be happy to help you troubleshoot this!

[Tynker Support @TynkerSupport]

@CasitaCreates @gotynker The new teacher dashboard is available for Beta testing. Click on the link at the top of your teacher dashboard to try it out.