UAkron Technology

The University of Akron IT Services

[UAkron Technology @UA_Technology]

On Wed, Dec 17, the IT Service Desk will be unavailable from 11AM-1PM EST for a departmental meeting. Livechat, phone, walk-in repairs, and the Bierce Library desk will be offline. Service resumes at 1PM. Need help? Submit a ticket at https://t.co/y1evMvM3Gl. @uakron

[UAkron Technology @UA_Technology]

New Print Management System: Transition from Pharos to Papercut for Student Printing

On 9/26, ITS will rollout a new print management system for all campus labs and public print stations.

For more information please visit the article in MyAkron @uakron

[UAkron Technology @UA_Technology]

On Sunday, 9/21, we are re-establishing a regular maintenance window for our IT systems. The window will be 5-9a on the 3rd Sunday of each month. We will send out reminders via the Digest and MyAkron before each date. For more details visit the News article in MyAkron @uakron

[UAkron Technology @UA_Technology]

ITS will be performing maintenance tonight to address intermittent issues on the wireless. Scheduled work is tonight from 9:30 - 10:30 PM. and may cause a brief drop in connectivity. @uakron

[UAkron Technology @UA_Technology]

Update: 9/11/25 6:20pm

We are seeing this has also caused issues for user accessing their email on mobile devices in addition to the previously noted web access. For more information please visit our new article in MyAkron. @uakron

https://t.co/HOuFn6V2MH

[UAkron Technology @UA_Technology]

Phishing Email Warning

UA has received reports of messages being sent to employees' personal emails purporting to be from UA’s leadership. These messages are “phishing” emails. For more information visit the news article in MyAkron linked below. @uakron

https://t.co/DrzjByrlS9

[UAkron Technology @UA_Technology]

ITS will be performing maintenance on Sunday 8/31 from 6a-12p, in select buildings. Visit the news article in MyAkron for more details.

https://t.co/dw0MAmPScd

@uakron

[UAkron Technology @UA_Technology]

https://t.co/dhcuwattNJ

[UAkron Technology @UA_Technology]

ITS will be performing off cycle maintenance to address and issue impacting some users having issues connecting to the wireless network. This maintenance will be performed starting at 12:00am tonight. Please visit the news article in Myakron for more details. @uakron

[UAkron Technology @UA_Technology]

We are pleased to outline that the significant issue impacting access to the wireless network has been resolved. We will monitor and review the performance on the wireless and wired network with our network services vendor. For more information please visit MyAkron News. @uakron

[UAkron Technology @UA_Technology]

Wireless Service Impacted Update:
We are still working with our network service vendor to address the wireless issues still impacting areas of the campus. Some improvements to the stability of the wireless network have been made. Please visit My Akron for more details. @uakron

[UAkron Technology @UA_Technology]

Wireless Outage Update:
ITS has identified the issue and is rolling out the fix to all the access points impacting the wireless networks UA-Secure, UA-Guest and UA-BYOD.
For more information please visit the news article in MyAkron @uakron

[UAkron Technology @UA_Technology]

ITS is working on a network issue impacting the wireless networks UA-Secure, UA-Guest and UA-BYOD. Eduroam is currently available. An update will be provided as soon as we can.

More information is available in the news section on MyAkron. @uakron

[UAkron Technology @UA_Technology]

Network Maintenance – August 3rd and August 10th
from 6 AM until noon. We are replacing core components with new equipment. We are using August 3rd as the primary date, August 10th will be follow up work if needed. Visit MyAkron for more details.
@uakron

[UAkron Technology @UA_Technology]

Adobe Upcoming Changes

To better align our resources with the needs of our faculty and staff, we will be transition our Adobe licenses. This change aims to provide a more tailored solution that match the specific needs of our members. Go to MyAkron for more details. @uakron

[UAkron Technology @UA_Technology]

On 5/25, 7:00a to 10:00a, Infrastructure Services will be updating the Virtual Lab environment. During this time the Virtual Lab will not be available. This will impact only https://t.co/MU15hLyUbl.
For any questions, please visit the Service Desk to open a ticket. @uakron

[UAkron Technology @UA_Technology]

Networking Maintenance
On Sunday May 18th, 7:00am to 12:00pm, Network Services will be performing work on our Datacenter Firewalls to improve redundancy. This work will take down internet on Campus for that morning.
For more information check out the article in MyAkron. @uakron

[UAkron Technology @UA_Technology]

JMP has made changes to the academic license and how it is distributed. For more information visit the news article in MyAkron @uakron

[UAkron Technology @UA_Technology]

Sunday 5/11, 8pm, ITS will perform an update to the wireless network. We expect the outage to be less than 3 hours. For more information please view the news article in MyAkron. @uakron

[UAkron Technology @UA_Technology]

SolidWorks expiration error
When logging into SolidWorks you will see the error pictured below. This is a false error, and SolidWorks has indicated that nothing will happen. For more information log into MyAkron for the full article. @uakron