It's been a while since we have posted as we have been busy with our Patient First improvement journey. This morning we gathered for our weekly improvement huddle where we discuss ideas to review the Day Hospital processes and service
October 2023 has been another great month for our Friends and Family feedback at the Day Hospital. Thank you to our patients and relatives who have taken the time to provide the feedback and such positive comments. Also our team of volunteers who encourage completion of the FFT.
So proud of our Day Hospital team with these fantastic Friends and Family Test results for August 2023. Well done to the whole team for all your efforts. It's great to receive feedback-good and bad, so we know what we are doing well and how we can improve for our patients. π
Thank you to Siobhan Harrington and the UHD communications team for coming to us at the Christchurch site for the All Staff Briefing on Wednesday. Our Day Hospital staff were able to attend face to face, making us feel included and an integral part of the wider UHD team π
Last week we said goodbye to our rotational band 5 physio Ken and OT Jake. We will miss them both but wish them all the best on their next rotations. We also welcomed this week our rotational OT Olivia, and physio Lauren. Welcome to the Day Hospital.
Fantastic Friends and Family feedback summary for July 2023 with 100% rating the Day Hospital services as 'Good' or 'Very good'. We are so grateful to our service users for taking the time to provide this feedback, and to our volunteers for facilitating the feedback process.
Staff on the Christchurch site were treated today to the UHD Cultural Celebration event, celebrating our diversity, inclusion and cultural uniqueness with a Philippines dancing display, ice creams and goodie bags. Thank you to all who organised this and brought it to Christchurch
We have received fantastic feedback from our May 2023 Friends and Family data. We regularly use this feedback to review the service and make improvements.
These 'official' UHD photos of our celebration event last week really capture the spirit of our Day Hospital success π₯³ Thank you to the Communications team for sharing these.
Congratulations to one of our wonderful Day Hospital volunteers, Gill Brewster, for winning at the 2023 UHD Staff awards in the category of 'Volunteer of the Year'. Absolutely fantastic to see one of our fabulous UHD volunteers achieve recognition in this category. πΎππ₯³π
Well done to us all here at The Day Hospital for achieving our win in the 'Always improving' category at the UHD 2023 staff awards last night. Thank you to everyone who nominated us and to UHD for a wonderful evening of celebration ππΎ
Such inspiring presentations from the team @UHDDayHospital1 this morning. βItβs the small things that matterβ - our staff are just amazing so caring, flexible & values driven - thank you π
Set up and ready to welcome our CEO Siobhan Harrington, the UHD Trust Board representatives and the Bournemouth University team for our Practice Development Unit Re-accreditation event.
Ready for our Day Hospital PDU Re-accreditation event today. We achieved Practice Development Unit accreditation with Bournemouth University in 2016, then re-accreditation in 2019. The aware reflects our dedication to evidence based practice as a unit.
A few of the OT team working today...taking a break for lunch. We work shift patterns at the Day Hospital so getting us all together can be impossible but we saw this opportunity and took it! π
This week, we said a temporary goodbye and good luck to Clinical Lead and senior physiotherapist Bex Marsh. Good luck Bex with your new bundle of joy and enjoy your maternity leave. We will miss you but look forward to meeting your new arrival π€°πΆπ
Friends and Family test comments from our patients mean so much to all the staff at the Day Hospital...they keep us doing what we do best.ππ
Comments from July 2022 included:
"Everyone is so friendly and goes above and beyond!"
and...
"The treatment was exceptional!"
Staff getting the opportunity to learn about falls prevention at Christchurch thanks to the Day Hospital team's staff awareness information stand for UK Falls Awareness week 2022. They sampled the sensory impairment goggles & there was a quiz...winners will be announced soon.π