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[UKQCS @UKQCS]

She’s here! Say hi to Lyra

1️⃣ Clear answers fast. Ask a policy question and Lyra gives you a tailored response in seconds.

2️⃣ Your information is kept safe and private. It’s only used to answer the questions you ask.

3️⃣ Built-in learning. Use the Policy Quiz button to test knowledge and build up your confidence.

Try Lyra today. This is only the start.

https://t.co/SCRJWLfTFG

[UKQCS @UKQCS]

Falls can change everything for someone living with dementia.

Confidence. Independence. Routine. Even the feeling of safety in familiar surroundings.

For care teams, falls can also become moments where quick decisions matter most, especially when a resident is distressed, confused or unable to explain how they feel.

That pressure is real.

Geraldine McMurdie explores why fast access to trusted guidance is becoming increasingly important in dementia care, and how Lyra is helping care teams quickly find relevant policies and support during high-pressure situations.

Instead of searching through folders or multiple documents, staff can ask questions in their own words and access trusted QCS guidance within seconds.

Because in moments that feel stressful or uncertain, care teams should not be left searching for answers.

Read the full piece here: https://t.co/kT97YCLiUo

#DementiaCare #CareHomes #DementiaSupport #SocialCare

[UKQCS @UKQCS]

Take back control of your compliance.

Join our QCS Product Spotlight webinar on Thurs 11 June, 1pm.

We’ll cover Custom Policies, Lyra, MFA & SSO, TDDI, Simple Policy View and QCS MODS, and how they support confident decision-making.

Register: https://t.co/DHBqSKthg5

#Webinar #CareCompliance #SocialCare #HealthAndSocialCare #CareTechnology

[UKQCS @UKQCS]

Need clear guidance your care team can come back to?

Our free QCS webinar library brings together QCS care experts and trusted sector specialists to help providers stay confident, informed and ready for change.

From CQC compliance, dementia care and Deprivation of Liberty guidance to AI in social care, health and safety, weight loss and wellbeing, each session is designed to give practical support you can use in your service.

Watch in your own time, revisit key topics when you need them, and share recordings with your team to support safe, person-centred care.

Explore the QCS webinar library: https://t.co/0kIwIuZuef

#SocialCare #CareHomes #CQC #DementiaCare

[UKQCS @UKQCS]

What can providers expect from next week's CQC Board meeting?

Over the past year, many providers have been asking the same questions: Will inspection activity continue to increase? Are registration delays improving? And what happens next with the Single Assessment Framework?

While next week's meeting is unlikely to bring major policy changes, it should provide a clearer picture of how the regulator plans to continue its recovery programme.

Key areas to watch include:
• Inspection and registration activity
• The rollout of Returning to Good and Outstanding inspections into adult social care
• Progress on digital and provider portal improvements
• Workforce growth within CQC inspection teams

For providers, understanding where the regulator's focus is heading can help inform preparation, planning and inspection readiness.

We've broken down what to expect from the meeting and the key developments to watch.

Read more: https://t.co/BeOdqTKfOT

#AdultSocialCare #CQC #SocialCare #CareProviders #RegisteredManagers

[UKQCS @UKQCS]

🚨 CQC has announced its latest inspection priorities, signalling increased inspection activity across health and social care.

Here's what providers need to know:

🔎 CQC plans to prioritise:

• Higher-risk services, using intelligence to guide decisions
• Providers that haven't been inspected for some time, or ever
• Services with older ratings
• Increasing overall inspection activity

⚡ There's also a change coming for lower-risk services.

The Returning to Good and Outstanding model, currently used in GP practices, is set to expand into adult social care. Providers can expect shorter, more focused inspections and faster reporting, although further detail is still awaited on the Quality Statements that will be assessed.

The message is clear: inspections are becoming more targeted, more frequent and more intelligence-led.

Now is a good time for providers to review their inspection readiness, evidence and quality assurance processes.

#AdultSocialCare #CQC #SocialCare #CareProviders #RegisteredManagers

[UKQCS @UKQCS]

Yesterday we officially welcomed the CareBrain team into the QCS family.

A brilliant day celebrating together with Nikki Walker CEO QCS, Hannah Morgan CEO CareBrain and both teams as we begin an exciting new chapter in adult social care.

From great conversations over lunch to our “Let’s Grow Together” herb pots the day was all about collaboration, innovation, and bringing two dynamic teams together.

Exciting things ahead for QCS, CareBrain, and the future of adult social care.

Watch this space more to come.

#LetsGrowTogether #AdultSocialCare #CareInnovation #QCS #CareBrain

[UKQCS @UKQCS]

What happens when care teams can get trusted guidance in seconds?

At the Care Show London, customers told us how Lyra is helping them get clear, regulator-aligned answers when they need them - https://t.co/Gm1X7tA8nb

Real-time support. Safer decisions. More confidence in care.

👉 See Lyra in action: https://t.co/JYw0cd9fvR

#AdultSocialCare #AIinCare #CareTech #CareProviders #Compliance #CareQuality #QCS #Lyra

[UKQCS @UKQCS]

Join our live QCS webinar: Taking back control of your compliance.

We’ll cover Custom Policies, Lyra AI, MFA & SSO, TDDI content, Simple Policy View and QCS MODS.

📅 11 June | 1pm
Register now: https://t.co/VY5HgV7eJ6

#SocialCare #CareCompliance

[UKQCS @UKQCS]

Are your teams ready for this week’s hot weather?

With parts of the UK expected to reach 30°C, care providers should review hot weather safety measures for older adults and people with complex needs.

Read our QCS guide: https://t.co/EtzVj8jHHg

#SocialCare #CareHomes #Heatwave #CareCompliance

[UKQCS @UKQCS]

As Dementia Action Week 2026 comes to a close, we’re reflecting on how awareness can turn into action, supporting timely diagnosis, personalised care and dignity.

What’s one action that would improve dementia support in care services?

Explore ongoing support mapped to CQC and Skills for Care best practice: https://t.co/ev5oRYbfRe

#DementiaCare #SocialCare #CareQuality #EarlyDiagnosis

[UKQCS @UKQCS]

Supporting Dementia Action Week 2026, led by Alzheimer’s Society and focused on improving awareness, understanding and support for people living with dementia.

At QCS, we believe confident dementia care starts with person-centred support, practical guidance and giving care teams access to the right resources.

Geraldine McMurdie, Dementia Specialist at QCS, brings over 20 years of experience across the NHS, local authorities, independent providers and the third sector, with a strong focus on improving outcomes for people living with dementia.

She has played a key role in shaping the QCS Dementia Centre, helping develop practical tools, resources and guidance designed to support care teams in delivering confident, person-centred dementia care.

Explore the QCS Dementia Centre: https://t.co/ev5oRYbfRe

#DementiaActionWeek #DementiaCare #SocialCare #CareCompliance

[UKQCS @UKQCS]

Dementia Action Week 2026 is about more than awareness, it’s about action.

The QCS Dementia Centre supports adult social care teams with training, upskilling, continuous learning and tools such as the PAL Assessment, mapped to CQC and Skills for Care best practice.

What helps your team feel more confident in dementia care?

Explore structured dementia and cognitive impairment support: https://t.co/ev5oRYbfRe

#DementiaActionWeek #DementiaAwareness #SocialCare #CognitiveImpairment

[UKQCS @UKQCS]

Big news, CareBrain has officially joined QCS.

Bringing together QCS’s expertise in compliance and best practice with CareBrain’s specialist AI technology for social care, we’re excited about what’s ahead for the sector.

Innovation, expertise and impact, together.

🔗 https://t.co/NnhsnavTAB

#SocialCare #HealthTech #AI #QCS #CareBrain

[UKQCS @UKQCS]

During Dementia Action Week 2026, the focus is clear: earlier diagnosis can lead to better outcomes.

The QCS Dementia Centre helps adult social care organisations support people living with dementia and cognitive impairments.

Watch the demo: https://t.co/dPJQb465Sg

Explore support tools mapped to CQC and Skills for Care best practice: https://t.co/ev5oRYbfRe

#AdultSocialCare #CareHomes #DomiciliaryCare #CQCCompliance

[UKQCS @UKQCS]

As part of Dementia Action Week 2026, we’re sharing simple guidance to support earlier recognition in care settings.

Common early signs can include memory loss, language difficulties, confusion in new places, mood changes and trouble following conversations.

Which early signs are most often overlooked in practice?

Explore the QCS Dementia Centre, mapped to CQC and Skills for Care best practice: https://t.co/ev5oRYbfRe

#DementiaCare #SocialCare #MemoryCare #EarlyDiagnosis

[UKQCS @UKQCS]

We’re supporting Dementia Action Week 2026 (18–24 May), led by Alzheimer’s Society, which this year focuses on the importance of timely and accurate dementia diagnosis.

Around 1 in 3 people living with dementia in the UK still do not have a diagnosis. Diagnosis can often be delayed because symptoms are mistaken for normal ageing, stigma still exists around dementia, and support pathways can feel unclear for families navigating concerns for the first time.

Early diagnosis can play an important role in helping care teams, families and individuals better understand a person’s needs and provide more tailored support.

• Better awareness and understanding
• More personalised support
• Earlier access to care and resources
• Reduced stigma around dementia
• Stronger support for families and communities

At QCS, we know confident dementia care starts with giving care teams practical tools, trusted guidance and accessible learning resources.

Explore the QCS Dementia Centre for care teams, mapped to CQC best practice: https://t.co/fhtnaFnulN

#DementiaActionWeek #DementiaAwareness #SocialCare #CQC

[UKQCS @UKQCS]

AI is already being used in social care. But is it being used safely?

Missed our webinar? Watch the recording to learn how care teams can use AI with confidence, stay compliant and keep people at the centre.

We cover:
✅ AI in care today
✅ What regulators expect
✅ The risks of “shadow” AI
✅ Practical guardrails

Plus, see Lyra Multi, QCS’s secure AI platform for regulated health and social care.

Watch here: https://t.co/CzEQNZRoZf

#AIInCare #SocialCare #CQC #Compliance #QCS

[UKQCS @UKQCS]

Following a successful Care Show London, one thing was clear: Lyra Multi is already making a real difference to care teams.

Our AI platform helps teams get clear, reliable answers from the QCS policy library, right when they need them.

No searching. No second guessing. Just confidence to act.

See Lyra Multi or book a demo: https://t.co/gBsBHAfoVH

#AdultSocialCare #SocialCare #CareProviders #AIInCare #CareTechnology

[UKQCS @UKQCS]

AI in social care is moving quickly, but safe, ethical use is key.

Join our practical webinar to explore how AI can help care teams while keeping people, compliance and professional judgement at the centre.

📅 13 May | 12pm
🔗 Register: https://t.co/2z4pRjqcI4

#AIinCare #SocialCare #CQC #DigitalCare #ConnectedCare