The local internet issues have been resolved. Support is back up to normal. We apologize for any inconvenience. All voicemails will be answered in the order they were received.
We are aware that our support department is not available via phone and email due to local internet issues. We are currently working to resolve it. Please email [email protected] and we will respond as soon as it is resolved. Processing is not being effected.
We are aware of an issue impacting transaction processing. The cause is being investigated and will be resolved as quickly as possible. Some merchants may experience longer than normal processing times. For status update subscribe https://t.co/A8P19h6ACo
Our support team is available 24/7, but this should give merchants additional time to troubleshoot during business hours. For more info: https://t.co/J2HcFoE8To
The original TLS testing window this morning was interrupted by a large scale Comcast/Xfinity outage (https://t.co/ikYe6xYnXN). We are moving the official depreciation of TLS 1.0 and 1.1 from 3pm PST to 1pm PST.
We will temporary disable TLS 1.0 and 1.1 today from 10am pst to 11am and roll back support for TLS 1.0 and 1.1 at 11am. We will officially depreciate TLS 1.0 and 1.1 support today at 3pm pst. For more information visit https://t.co/UgFx2Iz3px
We will temporary disable TLS 1.0 and 1.1 tomorrow from 10am pst to 11am and roll back support for TLS 1.0 and 1.1 at 11am. We will officially depreciate TLS 1.0 and 1.1 support tomorrow at 3pm pst. For more info: https://t.co/UgFx2Iz3px
We are currently having issues with our customer support phone lines. If you are experiencing any issues reaching us, please submit a ticket at https://t.co/Sixb4Rc3s3.
We will be performing maintenance and upgrades to https://t.co/qmrBLwJTBj at the following time today:
02/03/18 3:00PM to 02/04/18 3:00 AM PST.
Please subscribe to https://t.co/eTxaCLAKsD for maintenance notifications
We are currently investigating a partial service disruption. Some merchants may be unable to process transactions. Follow https://t.co/3PsnSPnI6B for updates.