U.S. Bank

Follow for news and updates from U.S. Bank NA. Member FDIC. Equal Housing Lender. For banking help, visit @askusbank.

[U.S. Bank @usbank]

Hello there. Thank you for taking the time to leave us a comment. We understand your recent visit to the ATM didn't go according to plan. Please call 800-USBANKS (800-872-2657) so a team member can report the issue to our ATM Help Desk. To locate additional ATM locations in your area, please visit us at https://t.co/BlE88C2MNq. Kind regards, ^Kortnee

[U.S. Bank @usbank]

@kudasz We appreciate your feedback, Greg. If you change your mind, our offer for assistance remains. We hope you have a wonderful weekend. Take care, ^Kortnee

[U.S. Bank @usbank]

@kudasz Thank you for your response, Greg. We'd be glad to discuss your experience in more detail. To continue the conversation, please send us a DM with your name, phone number and time zone. Best regards, ^Kortnee

[U.S. Bank @usbank]

@ScrappeyDP We appreciate your feedback regarding your experience at the branch. If you wish to discuss your experience in more detail, please feel free to send us a DM with your name, phone number and time zone. We look forward to your message. Best regards, ^Kortnee

[U.S. Bank @usbank]

Thank you for sharing your feedback, Scott. We never want a customer to feel this way. Temporary paper licenses lack anti-counterfeit security features and are not as secure as an official divers license. If you would like to speak about the matter further, please send us a DM with your name, phone number and time zone so we can assist you directly. We look forward to receiving your message. All the best, ^Tevin

[U.S. Bank @usbank]

Hi there. Thank you for taking the time to share your feedback with us. We understand that your recent experience with our service team did not meet expectations, and we welcome the opportunity to learn more about your experience. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. We look forward to your response. Kindly, -KC

[U.S. Bank @usbank]

We appreciate you sharing feedback about the process. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a private message with your name, phone number, and time zone at your convenience. We look forward to your response. ^ James

[U.S. Bank @usbank]

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[U.S. Bank @usbank]

Hi there, Ruben. Thank you for taking the time to share your feedback with us. We understand that your recent experience with our service team did not meet expectations, and we welcome the opportunity to learn more about your experience. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send a DM with your name, phone number, and time zone at your convenience. We look forward to your response. ^HJ

[U.S. Bank @usbank]

Hello, Daniel. Thank you for reaching out to U.S. Bank. We’re happy to assist with general banking questions. If you need general assistance with our products or services, please send us a DM with additional details and we’ll be glad to follow up with you directly. For account-specific assistance, we recommend contacting 800-USBANKS (800‑872‑2657), where bankers are available 24/7 to help. You can also sign-in to online banking to chat with a team member. Instructions for Chat are located here: https://t.co/Ucgg0Zmf5g. ^lv

[U.S. Bank @usbank]

@disabledaniel Hi there, Daniel. We can help with general banking assistance and support here on social. For more detailed assistance, our customer service team is ready to help at 800-USBANKS (800-872-2657). Kind regards. ^Heather

[U.S. Bank @usbank]

Thank you for taking the time to share your experience. We understand how frustrating it can be to wait longer than expected. We recognize that our customers rely on us for efficient, timely service, whether they are visiting the lobby or using the drive‑thru, and we know that minimizing wait times is important to your day. We truly appreciate your choosing to bank with us and value your feedback, as it helps us identify opportunities to improve the service we provide to you and our community. If you would like to share any additional details about your experience, please send us a DM. Kind regards, -KC

[U.S. Bank @usbank]

Thank you for letting us know. If you're experiencing issues with a U.S. Bank ATM in Irvine, CA, we'd like to take a closer look. Please send us a DM with the ATM location and any details you can provide, and we'll be happy to investigate further. You can also call Customer Service at 800-872-2657 to report the matter. Kind regards. ^lv

[U.S. Bank @usbank]

Thank you for reaching out to U.S. Bank, Krystle. We understand your recent experience opening an account did not meet expectations, and we welcome the opportunity to learn more. Please DM us with your name, phone number, and time zone when convenient, and we will arrange for a team member to contact you directly. We look forward to hearing from you. ^Ryan

[U.S. Bank @usbank]

Hello, and thank you for taking the time to share your experience. We understand how frustrating extended hold times can be. Our team members are working to respond to calls as quickly and efficiently as possible. While we’re unable to expedite the connection or restore access to your account, we are happy to discuss the additional feedback about your experience. Please feel free to send us a DM with your name, phone number, and time zone at your convenience, and one of our team members will give you a call.

[U.S. Bank @usbank]

We appreciate your response, Kenneth. Our goal is to ensure your experience is documented appropriately and offer our help in any way we can. If you change your mind and would like a team member to reach out to you directly, please send us a DM with your name, phone number and time zone. All the best, ^Kortnee

[U.S. Bank @usbank]

Hello. Thank you for taking a moment to reach out to U.S. Bank. We understand you're having trouble accessing your accounts online or on the mobile app. Please try these troubleshooting steps if you're on the website: clear all cache, cookies and history on your current browser. Then delete any bookmarks/favorites for the website. We also recommend testing another browser. If you're using the mobile app, ensure your phone is up to date with the latest operating system and our app is updated to the most recent version. If the issue persists, please turn off your device for about five minutes and try again. For active troubleshooting assistance, you may call Online Support at 800-987-7237. Kindly, ^Kortnee