Uber Freight

Leading the pace of logistics to move the world’s goods.

[Uber Freight @UberFreight]

Shippers are heading into H2 with more questions than answers.

Where is capacity tightening? How should teams think about rates? Which modal shifts are worth watching before procurement decisions get locked in?

Tomorrow, Mazen Danaf, Nathan Adams, and Peter Rio will break down the market dynamics shaping the second half of the year and what they could mean for shipper strategy.

Join the Q2 Market Update webinar: https://t.co/rMEOJzh2rg

[Uber Freight @UberFreight]

Hi,

It is completely unacceptable that you are sitting there with a ruined, soggy £25.00 meal covered in a spilled drink, and our app added insult to injury by locking you out of getting help over a broken photo upload button. There is nothing more infuriating than paying your hard-earned money for food you can't even eat, only to have a technical glitch treat you like you're doing something wrong just because a photo failed to attach. You shouldn't have to fight a broken app interface to get basic accountability for a botched delivery. I validate your anger completely—this is incredibly frustrating, and I am stepping in to override the system right now.

Please DM us the email address and mobile number linked to your account and some additional details about your issue/enquiry so that we can further assist you.

[Uber Freight @UberFreight]

@FranciscoHnz ¡Hola! Nos pondremos en marcha a revisar lo sucedido, te pedimos que sigas nuestras redes sociales para poder darte una mejor atención y envíanos un DM con tu información. Estamos aquí para ayudarte.

[Uber Freight @UberFreight]

As fraud tactics and operational scrutiny continue rising across the freight industry, the importance of continuous monitoring, strong operational oversight and industry coordination has never been greater.

Uber Freight was honored to be recognized by @FreightWaves in the 2026 Fraud Fighters Awards for efforts supporting operational integrity and fraud mitigation across our freight network.

Our approach combines ongoing carrier monitoring, layered operational safeguards, compliance tooling and collaboration across the broader freight ecosystem to help customers navigate an increasingly complex operating environment.

We’re grateful to the teams, partners and industry organizations working every day to strengthen the resiliency of the freight network.

Congrats to all of the companies recognized this year: https://t.co/8wyDvyTyYU

[Uber Freight @UberFreight]

The freight market continues to shift heading into the second half of the year.

Join Uber Freight experts Mazen Danaf, Nathan Adams, and Peter Rio on June 4 for our Q2 Market Update webinar as they break down the latest signals across rates, capacity, modal trends, procurement strategy, and shipper planning.

Drawing on insights from one of the world’s largest managed transportation networks, the team will share what they’re seeing in the market today—and what shippers should be preparing for next.
Register here: https://t.co/rMEOJzh2rg

[Uber Freight @UberFreight]

Economic headwinds, fluctuating capacity, and pricing volatility continue to test global supply chains.

Navigating these disruptions in today’s freight market requires strategic foresight—do you have the insights you need?

Join Uber Freight experts on June 4 for our Q2 Market Update webinar. Drawing on data from our own network, they’ll break down the latest market disruptions, rate and modal trends, and share actionable guidance to help shippers prepare for the months ahead.

Register here: https://t.co/rMEOJzguBI

[Uber Freight @UberFreight]

Hi,

It is incredibly insulting to work for your money, spend £40 of it on a treat, and then be forced to choose between eating cold, soggy rubbish or going hungry

Please DM us the email address and mobile number linked to your account and some additional details about your issue/enquiry so that we can further assist you.

[Rebecca Tinucci @RebeccaTinucci]

@Uber just posted strong Q1 earnings 💪and there's a lot to feel good about @UberFreight, too

We outperformed on gross bookings  - returning to growth for the 1st time in 2 years, to quote @dkhos - and maintained cost discipline in a market that was working against our margins.

[Uber Freight @UberFreight]

At Uber Freight, carriers are a critical part of how we deliver consistent outcomes across our network. Each year, we recognize the carriers who not only move freight reliably but also help improve performance across lanes, modes, and customers.

Our 2025 Carrier of the Year Award winners represent a diverse set of carriers, from owner-operators to large national fleets, who deliver strong, measurable results and contribute to a more connected, efficient freight network.

Congratulations to all of this year's winners, and a big thank you to every carrier in our network. Your work keeps supply chains moving and enables better outcomes for our customers every day.

Head to our blog to see the full list of winners: https://t.co/13qTClPrKO

[Uber Freight @UberFreight]

Cross-border freight between the U.S. and Mexico is becoming more complex, making early planning essential for shippers to stay ahead.

While nearshoring is driving demand, capacity is tighter than it appears. Much of what looks available is concentrated in high-security, high-compliance corridors. Combined with a growing shortage of drivers, increasing carrier onboarding timelines, and evolving compliance requirements—the time to solidify a strategy is now.

At Uber Freight, our cross-border experts are seeing three trends:

1. Shippers are procuring earlier than usual: Mini-bids and early Q3 planning are signaling that the market expects further tightening.
2. Freight flows are regionalizing: Northwest lanes are increasingly electronics and machinery; northeast lanes skew transportation equipment and metals.
3. Policy and compliance are reshaping freight strategy: Evolving requirements, like MVE, are increasing complexity, costs, and the need for audit-ready operations.

What should shippers do now? Lock in capacity before you need it, build a diversified carrier base with proven compliance track records, and stay flexible on pricing and routing as the market shifts.

For more cross-border insights, check out our Q1 Market Update Report: https://t.co/4nLPtf5Kzr

[Uber Freight @UberFreight]

"Hi,

Sincerest apologies for the missing item in your order. We know that when you're hungry and counting on a complete delivery, even one missing item is a major frustration.

Please DM us the email address and mobile number linked to your account along with more info about the issue you've faced so that we can assist ASAP.

[Uber Freight @UberFreight]

Partnership at scale looks different.

It’s not just about moving freight. It’s about building a more connected network that can support shifting demand, multiple modes, and long-term growth.
Here’s how that shows up in practice with @SamsungUS:

“Uber Freight has evolved from a capacity provider into a true strategic partner—consistently delivering cutting-edge, innovative solutions across our network. From intermodal and dedicated operations to overseas support, they act as a seamless extension of our team. Together, we’ve scaled critical parts of our supply chain, and we’re excited about what we’ll continue to build next.”
Matt Do, Director of Transportation, Samsung Electronics America

See how we support strategic capacity at scale:
https://t.co/9dTmiO0zjb

[Uber Freight @UberFreight]

Shipment sizes are shrinking and more freight is moving across shared-capacity modes. The economics that once made full truckload the default are shifting, and networks designed around a single mode are absorbing the cost of that mismatch.

The shippers managing this transition most effectively are running FTL, LTL, intermodal, and spot as one connected system.

Here's what that looks like across three layers:

1. Strategic layer: Establish the framework. Annual bid events, core carrier selection, and high-level mode mix set the foundation. This is where long-term cost and service targets get locked in and where the parameters for every decision that follows are defined.

2. Tactical layer: Adjust as conditions shift. Quarterly or monthly lane adjustments based on volume changes and performance data keep the network calibrated between strategic events. This is where mode eligibility gets reassessed and where lane-level corrections compound into network-wide savings.

3. Operational layer: Execute in real time. Spot coverage, re-routing, mode shifts, and service recovery happen at this layer. But in a connected network, those decisions draw on the strategic and tactical framework above rather than starting from scratch each time.

When these layers work together, shippers can flex between FTL, LTL, intermodal, and spot as conditions change without losing control of cost or service.

Read more about how shippers are putting these strategies into practice in the new logistics playbook for 2026: https://t.co/HICZEBdXGZ

[Uber Freight @UberFreight]

@simppath Sorry for hearing that you faced an issue with your order, Rochelle.

Please DM us your order ID, so that we can make things right.

[Uber Freight @UberFreight]

Hey Abhishek, In order to investigate further, we would request you to share contact details used to request the ride along with the date and time of the trip via Direct Message. To help us process a Fare Review, please confirm the amount paid and whether it was via cash or digital payment. If you paid digitally, kindly attach a screenshot of the transaction for our reference. We will investigate and follow up with you as soon as possible. We'll follow up.

[Uber Freight @UberFreight]

Fuel prices are surging, and shippers can no longer simply pass along costs.

The question now is: How do you structurally use less fuel while protecting yourself from overpaying during volatility? At Uber Freight, we connect data, capacity, and execution across our network to better identify options as conditions change.

Here's what we're recommending to customers right now:
1) Shift the right lanes to intermodal to reduce costs and cut emissions.
2) Separate fuel from linehaul and enforce a fuel matrix.
3) Increase trailer utilization to reduce fewer half-empty loads.
4) Design for consolidation, not just speed.
5) Engineer out empty and waste miles that add unnecessary costs.
6) Evaluate low-emissions and EV options where it makes sense.
7) Use data to continuously rebalance your mode mix and utilization strategy.

Learn more in our latest blog: https://t.co/IMqXsNvUeW

[Uber Freight @UberFreight]

The end of the quarter is coming up fast, making now the perfect time to plan for what comes next.

In our Q1 Market Update, we break down the latest market data and share practical steps shippers can take to navigate disruptions and build a more flexible, resilient network.

Watch the replay to learn more ⬇️ https://t.co/wtnyKuuVVd

[Andrew Macdonald @andrewgordonmac]

Awesome few days on the ground with the @UberFreight team and some of our valued customers

The business has great momentum thanks to @RebeccaTinucci and her LT. I’m more confident than ever we’re going to surprise folks with the impact we’re going to have modernizing logistics

[Uber Freight @UberFreight]

@isimsiznota Hi,

Please DM us the email address and mobile number linked to your account and more info about the issue you've faced in a private message so that we can assist ASAP.

[Uber Freight @UberFreight]

Closing out a great week in Chicago with the Uber Freight team.

Our leadership group spent time together deepening our strategy for the year ahead; we hosted a Women in Leadership conversation with customers and executives, and the company gathered for our Global All Hands.

Thanks to @Uber President & COO @andrewgordonmac for joining @RebeccaTinucci for a fireside conversation with the team, always valuable to connect leadership across the broader Uber platform.