@tswelomosenyi Thanks for reaching out, sorry to hear about the trouble with the trip fare.
Kindly note that we've responded to your concern via DM. Please check.
@AugustPrhyme We understand that this has been frustrating regarding these deductions, Thapelo.
Please DM us the mobile number linked to your account along with more details about the charge in question so that we can help.
@Whipped_Crim_54 We understand you concern regarding getting the breakdown of the trip, Geri. For a specific trip (time/ date), please DM us the trip details so that we can assist ASAP.
@mybirdappacc We understand you are disappointed with your experience. For a specific trip, please DM us the mobile number linked to your account, the trip details (time/ date) so that we can assist ASAP.
@theabsolutedean We're sorry to hear that this was not the Uber experience you expected.
For a specific trip, please DM us the trip details and more info about the issue you've faced so that we can assist ASAP.
@Zinhle_Zii We're ready to look into this, Zinhle.
Please DM us more details about your issue/enquiry along with the mobile number linked to your account so that we can assist.
We are sorry to hear that you paid an excessive wait time fee on your trip, Luu. Please share with us a direct message containing the phone number or email associated with your account and the trip details (time and date of the trip - driver's name) so that we can look into the matter and assist you.
@thatswaziguy We understand your concern about the issue with some drivers, Samkete.
For a specific trip/concern, please DM us the trip details and more info about the issue you've faced so that we can assist ASAP.
@nexmed_health Sorry to hear about your canceled trip. Please DM us the mobile number linked to your account, so that we can look into this right away.