@AndresVic40 Hi, thank you for reaching out! Our phone service has been discontinued for some time now, but our CSRs are still available through the in-app chat or chatbot on our main website. I can forward the address to our Operations Team in Victoria. Can I get the address?
2 MORE DAYS OF FREE RIDING! ๐ฒ๐ฒ We will still be providing unlimited free rides for all registered riders until Friday, November 29th, despite the transit strike being cancelled.
Download the U-Bicycle app to find the closest available bike.
We will be offering unlimited rides for all registered U-Bicycle riders during the #transitstrike (Wednesday November 27 to Friday November 29).
Thatโs 3 days of FREE riding. Ride for as long as you need (or want) for free. Download the U-Bicycle app to create an account.
Great article revealing how shockingly far Canada is from reaching its 2030 #ghg targets.
Challenge yourself this week, month and year to go a step beyond your everyday ๐ฑ
https://t.co/YDIIJ22nZv
Something doesn't look right here... If you see our bikes and/or helmets anywhere but our virtual drop zones, please let us know through our in-app chat or chatbot on our main website!
Photo by: @hey.yyj
Mark your calendars! It's our favourite time of the year, #biketowork week starts this Monday, October 21. Check out @BiketoWorkVic and @WeAreHub's Celebration Stations next week to win some great prizes (a cycling trip for two to the Baltics among many)!
A massive thank you to @richmondchamber for nominating us for Green Business of the Year. We are proud to be operating alongside so many outstanding organizations that place #sustainability above all else. Congratulations to not only the 3 finalists, but every nominee as well! ๐๐ผ
Now for our newest category! ๐ฟGreen Business of the Year nominees demonstrate leadership with their environmental and sustainable business practices.
Did you know that almost half of Richmond's #GHG emissions can be attributed to light-duty #transportation? Check out our most recent blog post recapping what our team was up to last weekend during the @Richmond_BC Community Directions Fair!
Learn more: https://t.co/xq3J0uO5CF
The protected bike lanes on Pandora Avenue have surpassed 1,000,000 trips since opening on May 1, 2017! Theyโve averaged over 1,100 cycling trips per day and more than 35,000 per month
Our Customer Service Representatives are here and ready to help! For any inquiries and/or concerns, contact our CSRs through our in-app chat or chatbot on our main website. Please note that our phone service has been discontinued for some time now.
@jeremyhopwood@Richmond_BC Hi Jeremy, we are really sorry for the inconvenience. This is certainly not the experience we want our riders to have. Our Tech team is working on resolving this issue right now. Thank you for letting us know.
@judeisabella@Richmond_BC Hmm.. that's strange. I will get my team to look into the in-app chat. In the meantime, do you want to send a message to our CSRs via chatbot on our main website: https://t.co/mFlrZMnSKu? If that doesn't work, I will personally forward your message to one of our CSRs on the team.
Join us tomorrow at the #RichmondBC Community Directions Fair! Stop by our booth to try out our bikes, win prizes, and learn how you and @Richmond_BC can work towards reducing #GHG emissions.
๐โโ๏ธ๐โโ๏ธGet involved in shaping #RichmondBC policies to reduce #GreenhouseGas emissions by 50% by 2030!
๐ Join us Sat, Oct 5 for Community Directions Fair at City Hall (10 am to 2 pm).
๐ขGive feedback + test drive EVs + repair your broken items https://t.co/xnVcSQlBVR #Rmd50x30
@judeisabella@Richmond_BC Hi Jude, have you contacted our customer service representatives on our in-app chat or chatbot on our main website regarding your deposit? They will be able to help you with the refund process. If you have any additional questions or concerns, please do not hesitate to DM us!
@Tranic1 Hi Tracy, thanks for reaching out. Our phone service has been discontinued for some time now, but you can still contact our Customer Service Representatives through our in-app chat or chatbot on our main website. They will be able to help you get your deposit back!