Ubisoft Support

Official @Ubisoft Player Support 🎮
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[Ubisoft Support @UbisoftSupport]

Welcome to the Official @‌Ubisoft Player Support account! We're here to help on Twitter from 7AM - 5PM UTC! 🎮

🔻Check out the articles below for FAQ’s🔻
🔒 https://t.co/3mbvdAUi8C
🔗 https://t.co/ukAvOzAy9A
🔽 https://t.co/qJmq6Db6hD
📢 https://t.co/sFFLk0dsNe
⚡ https://t.co/vDdpF6hXld
🌟 https://t.co/59fHrRcat2
🎁 https://t.co/M1mjb9tFb3

If you engage with us, Ubisoft collects information from your Twitter profile to provide the best social media support experience. Learn more about your rights: https://t.co/GxtXSQdc2g

[Ubisoft Support @UbisoftSupport]

⚠️ Maintenance for #TheCrewMotorfest starts in 30 minutes ⌛
https://t.co/IxhN31b9ja

[The Crew Motorfest @TheCrewGame]

🛠️ The Crew Motorfest scheduled maintenance 🛠️

🗓 Wednesday, November 04
⏰ 09:00 UTC / 04:00 EST
📉 Estimated duration: 5 hours
🎮 All platforms

👇 Maintenance notes below 👇

[Ubisoft Support @UbisoftSupport]

The maintenance has been completed, and Central Park can now be explored:
https://t.co/k1uKERajYD

[Tom Clancy's The Division @TheDivisionGame]

The maintenance has been completed!

We’re aware and working on the following issues:
🔸 Some PC players may experience FPS drops in the Base of Operations or Settlements. This issue does not affect gameplay performance in other areas, including the Echoes of Central Park DLC.
🔸 A visual issue may cause DLCs to appear as unowned in the in-game store. This affects Echoes of Central Park pre-orders on all platforms, as well as the New York Collection on Xbox for players who already owned one or more of the included DLCs.
🔸 PC players who pre-ordered the Echoes of Central Park Deluxe Edition may experience a delay in receiving their cosmetics.

You can track our progress on the Bug Reporter: https://t.co/zeY2GhJF8G

[Ubisoft Support @UbisoftSupport]

Agents, a maintenance for #TheDivision2 has been detected. Prepare for server downtime starting in 30 minutes:
https://t.co/KWZJmoTchZ

[Tom Clancy's The Division @TheDivisionGame]

#TheDivision2 maintenance alert!

📅 Tuesday, November 3
🕐 9:00 AM CET, 3:00 AM ET, 12:00 AM PT
⏳ Estimated downtime is 6 hours

Check out the full patch notes ➡️ https://t.co/wlkLc0WctI

[Ubisoft Support @UbisoftSupport]

🚨Attention Operators! A #RainbowSixSiege maintenance to deploy patch Y11S3.3 begins in 10 minutes, details and patch notes below 👇🚨

[Rainbow 6 @Rainbow6Game]

🛠 Y11S3.3 Maintenance 🛠
Y11S3.3 will be deployed today, November 3rd.

💻🎮 All Platforms: 09:00 EST / 14:00 UTC
⏲ Downtime up to 60 mins
📚Patch Notes here 👇

[Ubisoft Support @UbisoftSupport]

The maintenance will take some more time and has been extended:
https://t.co/Ng2dxWARO2

[Tom Clancy's The Division @TheDivisionGame]

The maintenance has been extended by approximately 1 hour and 30 minutes.

[Ubisoft Support @UbisoftSupport]

We are aware of an ongoing issue on Skull and Bones preventing players from accessing the game.
Our teams are currently working on resolving it as soon as possible.

[Ubisoft Support @UbisoftSupport]

📢 Live Maintenance for #RainbowSixSiege has concluded. 📢

Download the latest patch to connect and play.

Hotfix deployed:
✅ Osa Exploit confirmed Fixed
✅ IQ Gadget issue Fixed. (Match replay)
✅ Ally shooting Rauora's D.O.M. Panels no longer get damage ally in the reputation negativity section.

Thank you for your patience.

[Ubisoft Support @UbisoftSupport]

Then reset your Secure Boot Keys:
✅ BIOS → Boot/Security → Key Management or Secure Boot Settings
✅ Select Restore Factory Keys
✅ After the reset, ensure Secure Boot is enabled

🔗https://t.co/7fKpbi5UdO

If you're still encountering issues after completing these steps, please let us know.

[Ubisoft Support @UbisoftSupport]

🚨 Attention Operators: If you're unable to access Rainbow Six Siege's Legend Division playlist and are seeing Errors 01101, 01102, or 01104, follow the steps below to get back into the action. 👇

[Ubisoft Support @UbisoftSupport]

Errors 01101 & 01104:

First, ensure your:
✅ BIOS is up-to-date
✅ Firmware is up-to-date
✅ Windows is up-to-date (including optional updates)

[Ubisoft Support @UbisoftSupport]

🛠️Maintenance for the #RainbowSixSiege mid-season update begins in 30 minutes, details below👇🛠️

[Rainbow 6 @Rainbow6Game]

🔥 MID-SEASON UPDATE 🔥

The Y11S3 Mid-Season Update will now be arriving on Thursday, October 15th!

Get ready!

💻🎮 All Platforms: 09:00 EDT / 13:00 UTC
⏲️ Downtime up to 60 mins

[Ubisoft Support @UbisoftSupport]

Agents, the maintenance has been completed! 🥳

[Ubisoft Support @UbisoftSupport]

An upcoming maintenance for #TheDivision2 has been detected, agents. Starting in 30 minutes the servers will temporarily become unavailable, before the Red Moon🔴gets unleashed.
https://t.co/B47w1Qe1wZ

[Tom Clancy's The Division @TheDivisionGame]

#TheDivision2 maintenance alert!

📅 Thursday, October 15
🕐 9:30 AM CEST, 3:30 AM EDT, 12:30 AM PDT
⏳ Estimated downtime is 5 hours

See what's coming: https://t.co/NgXNuWErZj

[Ubisoft Support @UbisoftSupport]

If you're already tuning into participating streams, why not pick up some extra rewards along the way? 🎁

Register for Twitch Drops, watch your favorite creators, and unlock in-game content just for watching. Get connected, start earning, and claim your rewards.
👉 https://t.co/MF7j2bACpF

[Ubisoft Support @UbisoftSupport]

🛡️ Warriors, connection issues keeping you out of the game? No matter where you play #ForHonor, you've got the tools to take charge.

Check out our troubleshooting guide for steps to help resolve common connectivity problems and get back to battle: https://t.co/uMFqcG4Jtc

[Ubisoft Support @UbisoftSupport]

Starting a Ubisoft game on Steam for the first time? Linking your Steam and Ubisoft accounts is quick and easy.

Just launch the game directly from Steam, follow the prompts, and you'll be all set in a few clicks, with more time for playing and less time for setup.

🔗 https://t.co/1XrVHxVFap

[Ubisoft Support @UbisoftSupport]

⚠️ Maintenance for #TheCrewMotorfest starts in 30 minutes ⌛
https://t.co/7Q4v0vJFaW

[The Crew Motorfest @TheCrewGame]

🛠️ The Crew Motorfest scheduled maintenance 🛠️
🗓 Wednesday, October 07
⏰ 08:00 UTC / 04:00 EDT
📉 Estimated duration: 5 hours
🎮 All platforms
🔧 Releasing the wildlife and building the bridge to Kauai for Season 11!

[Ubisoft Support @UbisoftSupport]

📢📢📢 Linking your Steam and Ubisoft accounts 📢📢📢

https://t.co/KQW4kI432w

[March of Giants @marchofgiants]

The playtest launches tomorrow! Please ensure you're set up with a Ubisoft Connect account to ensure you can get access to the test. The playtest is fully on Steam, but we do need this extra layer to let you keep your progress.

[Ubisoft Support @UbisoftSupport]

🔧 Anti-cheat issues can be frustrating, but getting back in the game might be easier than you think.

Our troubleshooting guide covers key steps like checking compatibility, repairing or reinstalling the application, and verifying your game files to help resolve common Ubisoft Anti-Cheat and Easy Anti-Cheat errors. A few quick checks could have you back in action in no time.

🔗 https://t.co/4P4oWASilc