Freelance Writer, Int.Relations student, intrigued by the curious world of security and international politics. Views are personal, rts are not endorsements.
@SwiggyCares Amazing call with your team they are offering me a coupon which amounts to nothing compared to the office i paid for the food. Sorry I meant cold food @SwiggyCares@Swiggy. This is how they are making us fools @jagograhakjago
A new day and the same old issue with @SwiggyCares
Payment deducted on 13:15, order still not delivered, the app still showing 10 mins and the agent who refuses to pick up a call. Why do you guys have it out for me?
@jagograhakjago@BJP4India@raghav_chadha
Dear @Swiggy,
You claim customer satisfaction, but this says otherwise. 20+ minutes just to assign a delivery agent. The delay in the resolution of the query by your agent and the auto generated response are exhausting.
@jagograhakjago@BJP4India@raghav_chadha
@Swiggy@jagograhakjago@BJP4India@raghav_chadha What's the point of using your platform when this is becoming a regular occurance. How is this customer experience going to reflect on your brand?
Pathetic
Dear @Swiggy,
You claim customer satisfaction, but this says otherwise. 20+ minutes just to assign chat support, a “multi-order” excuse from the delivery partner, and a 1-hour delay—only for cold food.
@jagograhakjago@BJP4India@raghav_chadha